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Warning!

This will delete all your personal data!

If you want to keep what is stored in your SD card, remove it first!

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  1. Turn the phone off. Press and hold the power button. When the phone vibrates, release it and press and hold the volume down button until you see the exclamation  mark on the screen. Another way to do this - press and hold the volume down button and connect the charger.
    • Turn the phone off.

    • Press and hold the power button. When the phone vibrates, release it and press and hold the volume down button until you see the exclamation mark on the screen.

    • Another way to do this - press and hold the volume down button and connect the charger.

    • Whit the exclamation mark on the screen press this sequence of keys:

    • -> Volume Up

    • -> Volume Down

    • -> Power button

    • -> Volume Down

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To reassemble your device, follow these instructions in reverse order.

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ZFix

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Master Techs crwdns2886886:0Master Techscrwdne2886886:0

Community

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Hey, I have done it on the computer, reload the windows but still I get the exclamanition, also the battery is death right now and I don't know how its gonna charge?

remzicanakile - crwdns2853112:0crwdne2853112:0

Phone get rain water, I want to mention it.It opens dont problenm but that sign (!) gonna drive me mad!!

remzicanakile - crwdns2853112:0crwdne2853112:0

Will this delete contact numbers

suryansh - crwdns2853112:0crwdne2853112:0

Yes if you have the numbers stored somewhere not on the phone then you just have to re add them

Abigail Hard -

will my number still be there and is the phone still active, Do I need to have it reactivated??

or should i take out the sim card first??

robcamp1963 - crwdns2853112:0crwdne2853112:0

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