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Use this guide to remove and replace a dead or low battery in a Motorola Moto Z2 Play. If your battery is swollen, take appropriate precautions.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
Warning: Because of the strong adhesive securing the display, minimal clearance for inserting your tools, and high heat required, there's a good chance of accidentally damaging the display when removing it. If you intend to re-use the display, take serious care when heating and inserting tools to separate the display from the rest of the device.
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Power off your phone before you complete any replacement steps.
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Heat the edges of your Motorola Moto Z2 Play screen for two to three minutes with a heat gun. You adjust the heat gun to 85 degrees centigrade, and be careful not to hold the heat gun on one position for too long; to avoid damaging, or "hotspotting" the LCD. The screen should be very warm, but not painful, to the touch. Reheat as necessary.
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Place suction cup in the middle of the screen and press down.
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Pry the screen by wedging the plastic opening tool under the screen at the charging port.
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Work your way around the screen with the plastic opening tool.
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crwdns2935267:0crwdne2935267:0Plastic Cards$2.99
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Use a suction cup to lift up screen from left to right.
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Identify ribbon connector at the top right of the phone.
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Pry the black locking bar up gently with a plastic opening tool.
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Remove the ribbon wires by pulling them out of the connector with a tweezer.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Identify the ribbon cable, located at the bottom right of the phone.
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If present, remove kapton (orange) tape covering the cable connector.
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Flip up the small locking flap on the ZIF connector and use tweezers to slide the cable straight out of its socket.
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Lift the screen from the phone to completely detach.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Remove the orange tape, located at the bottom right of the phone, using tweezers.
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Detach the red and black battery wire by lifting up with tweezers.
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Peel back the black tape that is located on the battery.
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Lift the black tape and slide a card under the battery.
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Align the card parallel and under the battery.
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Wedge the card further under the battery.
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Lift the card up to assist in removing the battery from the adhesive.
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Lift to remove the battery from the device completely.
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To reassemble your device, follow these instructions in reverse order.
After completing this guide, calibrate your newly-installed battery.
To reassemble your device, follow these instructions in reverse order.
After completing this guide, calibrate your newly-installed battery.
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CPSU-LIVINGSTON-W18S19G5
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Awesome guide! where can someone get a replacement battery in Canada?
Great instructions, clear and concise.
thank you
so now that I've heated the adhesive to get the screen off do I need to apply new adhesive? or simply reheat it?
Hi Eli,
The most ideal option would be to replace the adhesive. This ensures the best chance for your phone to stay sealed. You can re-use the existing adhesive and it may work well enough for awhile.
What type/brand adhesive do you recommend for this screen instead of trying to reuse the old adhesive. Typical 3M strips?
