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Motorola Moto G7 Play Fingerprint Sensor Replacement

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This is a fingerprint scanner replacement guide for the Motorola Moto G7 Play, specifically the XT1952-3 and XT1952-2. The fingerprint is an important feature for the device, as it helps provide extra security to keep files safe. If the device no longer unlocks when the sensor is touched, then it should be replaced.

Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.

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  1. Motorola Moto G7 Play Fingerprint Sensor Replacement, Back Cover: crwdns2935265:01crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Motorola Moto G7 Play Fingerprint Sensor Replacement, Back Cover: crwdns2935265:01crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Turn off your device before you begin.

    • Use the iFixit pick to break the adhesive around the back case.

    • Use a heat gun, hairdryer, or iOpener to weaken the adhesive around the back case. If you're using the iOpener, please review the instructions for proper use.

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  2. Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Detach the back case from the phone.

    • Make sure the back is opened right to left so the cable of the fingerprint scanner does not get damaged.

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  4. Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:03crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Use the iFixit pick and the iFixit opening tool to pull the fingerprint scanner off of the back case.

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  5. Motorola Moto G7 Play Fingerprint Sensor Replacement, Fingerprint Sensor: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the nine 3.2 mm screws from the motherboard cover with a Phillips #00 screwdriver.

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  6. Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
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    Tweezers
    $4.99
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    • Lift motherboard cover from the bottom.

    • Use reverse tweezers or a similar tool if needed

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  7. Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Motorola Moto G7 Play Fingerprint Sensor Replacement: crwdns2935265:06crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Using the iFixit opening tool, carefully disconnect the ribbon cable connecting the fingerprint scanner to the motherboard.

    • Remove the fingerprint scanner from the device.

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To reassemble your device, follow these instructions in reverse order.

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Monserath Casillas

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Cal Poly, Team S7-G4, Regan Winter 2020 crwdns2935289:0Cal Poly, Team S7-G4, Regan Winter 2020crwdne2935289:0

CPSU-REGAN-W20S7G4

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Do you need to replace the adhesive on the rear cover? Or is it reusable?

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