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This guide will show each detailed step to removing and replacing the battery in the Motorola G7 Play, model number XT1952-3 or XT1952-2. The battery is what keeps the device powered when disconnected from a charger. If the device does not power on or does not hold a charge this can possibly mean that the battery is no longer working. Look out for a swollen or leaking battery. If there is a swollen or leaking battery, be cautious and follow iFixit’s guide on what to do if a battery is swollen.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
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Insert a paperclip or SIM card eject tool into the small hole in the SIM card tray on the right side of the top edge of the phone.
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Press the tool into the hole to eject the tray.
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Remove SIM Card Tray.
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Use the iFixit pick to break the adhesive around the back case.
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Use the iFixit pick and the iFixit opening tool to pull the fingerprint scanner off of the back case.
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Next, remove the nine 3.2mm Phillips #00 screws from the motherboard cover with a 00 Phillips bit.
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Lift the motherboard cover from the bottom.
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Using an iFixit opener tool, detach the fingerprint sensor and the other 5 cables from the motherboard.
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Remove the 0.4mm Phillips #00 screw from the motherboard with a 00 Phillips bit.
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Carefully pry up the motherboard from the bottom with an iFixit opener tool.
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Remove the six 3.2 mm screws from the charging port assembly cover with a Phillips #00 screwdriver.
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Remove the cover.
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Using the iFixit opening tool, carefully pry up the charging port assembly cover.
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Using an iFixit opening tool, detach the cables from the charging port assembly.
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Using the iFixit opening tool, carefully pry up the charging port assembly.
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Using a spudger, break both adhesive strips on the back side of the battery.
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Pry the battery up now that the adhesive has been separated from the battery.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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I found this useful although I was dismantling a G7 Power. The screws are in different places but most parts and the the battery are the same or similar. Fortunately, though I discovered that steps 8, 9 and 13 were unnecessary. The motherboard and charging boards could be left in place (only the plastic covers had to come off) while the battery was removed.
I successfully changed a battery on a G7 Play. I skipped steps 4, 7, 8, 10, 11, 12, 13, 14, and 15. The instructions for removing the battery are risky. I pried the battery up a little and put constant pressure on it until it came loose which took about 60 seconds. The battery comes with a tiny connector at the end of a ribbon cable. This is plugged into a board, and then the motherboard holds it in place. In general, the phone is not designed for the battery to be replaced which surprised me.
Thank you! I successfully disassembled my G7 Play after an unfortunate dive in a lake to let it completely dry. It's now working as new!
I followed all the steps and my phone will do nothing. Like it has no power any
Any suggestions?
I wouldn't recommend doing this. I somehow managed to disable the touchscreen attempting it myself and basically bricked my phone.
