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With this guide, you will be able to replace the headphone jack in a few simple steps.

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  1. Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Cover: step 1, image 1 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Cover: step 1, image 2 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Cover: step 1, image 3 of 3
    • You can remove the outer cover on the back of the phone by using a plastic opening tool. After removal the inner back cover will be exposed as shown.

    • This part is moderately difficult, especially if you've never taken the outer back cover off before this point.

    • It may take you several tries, but please be patient. The cover is surprisingly flexible, but not enough to withstand a lot of pressure.

  2. Motorola Moto G 1st Generation Headphone Jack Replacement: step 2, image 1 of 1
    • Shut down the phone.

    • Push SIM card until it pops out.

    • Remove SIM card.

    • In some version of this phone, a microSD memory card can be installed. If so, you must also remove these cards.

    • Be careful as to not damage the microSD memory card. Unlike the SIM card, pushing this in may not spring release, as there may not be an eject mechanism.

    • If there is no spring release eject mechanism, hopefully your microSD card has a ridge/raised edge that you can push on with your fingernail or plastic/rubber tool to push the card out. This may be difficult - be patient and do not use excessive force/sharp tools that could cause permanent damage and permanent loss of data.

  3. Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Back Plate: step 3, image 1 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Back Plate: step 3, image 2 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Removing the Back Plate: step 3, image 3 of 3
    • Using a T5 Torx screwdriver head, take out the 14 screws (3.5 mm diameter and 5 mm long) that hold the back plate in place.

    • Make sure to keep all of the screws together, as they are very easily lost.

    • The magnetic project mat or a container is a great way to keep all the little metal screws as well as other small metal pieces from being lost.

  4. Motorola Moto G 1st Generation Headphone Jack Replacement, The Inside of your Phone: step 4, image 1 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, The Inside of your Phone: step 4, image 2 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, The Inside of your Phone: step 4, image 3 of 3
    • Use the plastic opening tool to take out the inner back cover after all the screws have been removed.

    • This will expose the motherboard and the attached battery.

    • Take note that once the inner back cover is removed the volume and power buttons on the side can easily fall out or be removed.

  5. Motorola Moto G 1st Generation Headphone Jack Replacement, Locating the headphone jack: step 5, image 1 of 1
    • The headphone jack is located on the inside of the inner back case. It is directly in the middle and has approximately 5 gold strips that stick out. Located in green highlighted circle.

    • Be careful not to touch the gold strips. They are delicate and easily broken and ruined.

  6. Motorola Moto G 1st Generation Headphone Jack Replacement, Taking the Headphone Jack Out: step 6, image 1 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Taking the Headphone Jack Out: step 6, image 2 of 3 Motorola Moto G 1st Generation Headphone Jack Replacement, Taking the Headphone Jack Out: step 6, image 3 of 3
    • You can use a plastic opening tool, spudger, or your fingers to remove the headphone jack. A plastic opening tool is shown in the picture so that you are able to see the process.

    • On the top of the headphone jack (where the plastic opening tool is) there is a hole. This is where you will put your tool for taking the piece out.

    • Gently pry the jack loose. It should pop out with little to no trouble.

  7. Motorola Moto G 1st Generation Headphone Jack Replacement, End Result: step 7, image 1 of 2 Motorola Moto G 1st Generation Headphone Jack Replacement, End Result: step 7, image 2 of 2
    • This will be your end result.

    • To replace, take the new headphone jack and line it up with hole. Gently press until it is all the way in and does not wiggle when jostled.

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To reassemble your device, follow these instructions in reverse order.

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Rebecca Montgomery

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USF Tampa, Team 1-6, Brown Fall 2014 crwdns2886886:0USF Tampa, Team 1-6, Brown Fall 2014crwdne2886886:0

USFT-BROWN-F14S1G6

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I just loved this idea, quite helpful!!

Andy T - crwdns2853112:0crwdne2853112:0

Thank you so much! Clear and simple.

Lorenzo Chiccoli - crwdns2853112:0crwdne2853112:0

My phone kept thinking that it had a hands-free plugged in, so would intermittently mute the microphone and earpiece. Once I had taken it apart, I found some tiny metal shards under the headphone jack connections. I have no idea where they had come from, but removing them fixed the problem.

andyfras126 - crwdns2853112:0crwdne2853112:0

I did not know that changing the audio jack is possible. I thought it is attached to the back cover! Thank you so much!

Conrad Heimbold - crwdns2853112:0crwdne2853112:0

Good clear instructions, but I would add that it is necessary to remove the SIM before removing the inner cover.

Colin Appleyard - crwdns2853112:0crwdne2853112:0

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