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Motorola Moto E Display Assembly Replacement

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Replacing the touch screen requires you to completely disassemble the device. Use caution when handling the shattered screen.

Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.

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  1. Motorola Moto E Display Assembly Replacement, Motherboard: crwdns2935265:01crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Turn off the device before beginning.

    • To remove the back cover, start at one corner and stick the plastic opening tool under the cover and pry it away from the phone.

    • With the plastic opening tool, pry all the way around the phone while lifting up on the cover.

    • You should hear a snapping sound at each corner.

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  2. Motorola Moto E Display Assembly Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Unscrew the 14- 4mm screws using a T4 Torx driver head.

    • Working on a magnet board is recommended as the screws are small and can be easily misplaced.

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  3. Motorola Moto E Display Assembly Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Using the same plastic opening tool as in step 1, once again pry up on the edges of the plastic back cover.

    • Be sure that all of the screws are out before lifting the cover. The plastic backing is fragile, and it may break.

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  4. Motorola Moto E Display Assembly Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Gently lift the back plate away, exposing the motherboard. The battery will be stuck to the back of the cover, so be careful when lifting it off.

    • Do not touch the connections to the battery in the red square on the picture.

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  5. Motorola Moto E Display Assembly Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Gently pull up on the red and black power cable to lift the connector out of the motherboard.

    • Move the battery and cover away from the motherboard.

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  7. Motorola Moto E Display Assembly Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Unscrew the 3- 1mm screws using the T4 torx driver head.

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  8. Motorola Moto E Display Assembly Replacement: crwdns2935265:07crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Lift up on the white plastic mount.

    • Pull the orange ribbon cable out gently.

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  9. Motorola Moto E Display Assembly Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 Motorola Moto E Display Assembly Replacement: crwdns2935265:08crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Gently pull the black ribbon cable out.

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  10. Motorola Moto E Display Assembly Replacement: crwdns2935265:09crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Using the metal spudger, pry the motherboard away from the screen assembly.

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  11. Motorola Moto E Display Assembly Replacement, Display Assembly: crwdns2935265:010crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Use a heat gun or hairdryer to heat up the edges. This will loosen the glue so the screen can be removed.

    • The phone will be extremely hot. Avoid direct contact with metal pieces.

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  12. Motorola Moto E Display Assembly Replacement: crwdns2935265:011crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Gently slide the metal spudger underneath the screen and pry it away from the backing.

    • Move the metal spudger under the digitizer and along the entire length of the phone to separate the screen from the adhesive.

    • If the screen was broken, glass shards may come off of the screen and puncture skin.

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  13. Motorola Moto E Display Assembly Replacement: crwdns2935265:012crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Continue to heat and separate until the screen comes completely apart from the rest of the phone.

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  14. Motorola Moto E Display Assembly Replacement: crwdns2935265:013crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • To put the new screen on, press the new screen and digitizer into place, and then reapply heat to adhere the new screen.

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To reassemble your device, follow these instructions in reverse order.

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