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Sending and receiving wireless signals requires an antenna. If the antenna is faulty, the device will not work as intended. Replacing the antenna should resolve most connectivity issues.
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Disconnect the power cables and ethernet from the device.
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Unscrew the external plastic antennas. There is one antenna on each side of the device.
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Use the tweezers to remove the two rubber boots from the front two legs. Insert the tweezers in the hole of the boot and pull outwards.
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This will reveal two small Phillips-head screws. Remove them.
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Using two hands, pull on the top and bottom sections to separate the blue and the black pieces.
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The seal is located where the blue plastic meets the black plastic. This is where you will apply pressure.
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After the face of the device has been removed, slide the base of the device off to reveal the motherboard and other internal components.
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This is what the device looks like when it is fully opened.
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Using a Phillips screwdriver remove the the three screws that fasten the main circuit board to the chassis.
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Using a pair of needle nose pliers, remove the nuts that secure the antenna ports to the rear panel.
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Using a soldering iron and desoldering wick, desolder and remove the two antennas from the motherboard.
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The antenna can now be replaced with a new one.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.