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Introduction

This guide shows you how to remove a faulty motherboard (also known as a main board) from your Insignia NS-24ER310NA17. To replace it, insert a new motherboard by following the directions in reverse order. This should fix display issues such as half the image being black or lines running across the screen.

Parts

No parts specified.

  1. Place the TV face down so you have access to the back.
    • Place the TV face down so you have access to the back.

  2. Rest the TV on its top edge so you have access to the base. Use a Phillips #2 screwdriver to take out the four screws on the bottom of the base. Remove the base from the frame.
    • Rest the TV on its top edge so you have access to the base.

    • Use a Phillips #2 screwdriver to take out the four screws on the bottom of the base.

    • Remove the base from the frame.

  3. Lay the TV face down again. Use the Phillips 00 Screwdriver to remove all the Phillips Head Screws from the the backside of the TV.
    • Lay the TV face down again.

    • Use the Phillips 00 Screwdriver to remove all the Phillips Head Screws from the the backside of the TV.

  4. Stand the TV on its top edge.
    • Stand the TV on its top edge.

    • Gently pry apart the front and back of the TV. The two halves should pull apart easily since there are no longer any screws holding it together.

  5. There are wires still connecting the two halves, so remove all the pieces of tape to detach the wires from both sides. There are wires still connecting the two halves, so remove all the pieces of tape to detach the wires from both sides. There are wires still connecting the two halves, so remove all the pieces of tape to detach the wires from both sides.
    • There are wires still connecting the two halves, so remove all the pieces of tape to detach the wires from both sides.

  6. You should now be able to completely pry apart your TV so that you have a clear view of the inside on both sides.
    • You should now be able to completely pry apart your TV so that you have a clear view of the inside on both sides.

  7. Remove all strips of tape attached to the silver steel rectangular piece.
    • Remove all strips of tape attached to the silver steel rectangular piece.

  8. Pull the red wire out from under the black plastic clip.
    • Pull the red wire out from under the black plastic clip.

  9. Unscrew the four screws surrounding the steel rectangle with a Phillips 00 Screwdriver. Unscrew the four screws surrounding the steel rectangle with a Phillips 00 Screwdriver.
    • Unscrew the four screws surrounding the steel rectangle with a Phillips 00 Screwdriver.

  10. Carefully lift the rectangular piece.
    • Carefully lift the rectangular piece.

  11. The rectangular piece will still be attached to the motherboard beneath it with a strip of tape. Remove this strip of tape.
    • The rectangular piece will still be attached to the motherboard beneath it with a strip of tape. Remove this strip of tape.

  12. Use a Phillips #00 screwdriver to remove the two screws on both sides of the motherboard. Use a Phillips #00 screwdriver to remove the two screws on both sides of the motherboard.
    • Use a Phillips #00 screwdriver to remove the two screws on both sides of the motherboard.

  13. Carefully lift the motherboard away from the television.
    • Carefully lift the motherboard away from the television.

    • Keep in mind that the motherboard is still attached by several thin wires and should not be tugged.

  14. There are 5 wires attached to the motherboard. Remove the two thicker white wires to the right of the red wire. There are 5 wires attached to the motherboard. Remove the two thicker white wires to the right of the red wire. There are 5 wires attached to the motherboard. Remove the two thicker white wires to the right of the red wire.
    • There are 5 wires attached to the motherboard. Remove the two thicker white wires to the right of the red wire.

  15. Remove the remaining three wires from the mainboard. Remove the remaining three wires from the mainboard. Remove the remaining three wires from the mainboard.
    • Remove the remaining three wires from the mainboard.

  16. Carefully remove the mainboard from the television.
    • Carefully remove the mainboard from the television.

    • You have now successfully removed the mainboard.

Conclusion

To reassemble your device, follow these instructions in reverse order.

5 other people completed this guide.

Maggie Kuntz

Member since: 01/22/2018

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Cal Poly, Team S16-G2, Banghart Winter 2018 Member of Cal Poly, Team S16-G2, Banghart Winter 2018

CPSU-BANGHART-W18S16G2

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