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Random Access Memory (RAM) stores programs and files for quick access while a computer is running. Damaged or defective RAM can lead to erratic behavior within programs and operating systems; insufficient capacity can make the laptop run slowly.
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Open the laptop to locate the keyboard.
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Insert a plastic opening tool in the seam between the keyboard and laptop body.
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Carefully run the tool around the top and sides of the keyboard to pop out the 9 tabs holding in the keyboard.
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Lift the keyboard up, then pivot it towards you to lay it facedown on the trackpad and palm rests.
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Locate the ribbon cable connecting the keyboard to the motherboard.
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Use the tip of the opening tool to lift the black flap on the connector.
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With the twezers, gently lift the ribbon cable out of the connector.
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Ensure the cutouts on the end of the cable match the tabs on the connector.
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Locate the RAM module.
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Locate the retention clips holding the module in place, and gently push them outwards.
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The RAM module should pop up at an angle and can be lifted out.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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