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If your dishwasher isn’t heating up—or is overheating and shutting down—it may not be the heater’s fault. In many cases, the problem lies with a faulty temperature sensor or thermostat. These small components control the wash cycle temperature by sending data to the control board.
Not sure if this is your issue? Check out the Dishwasher Troubleshooting section to explore other possible causes before starting the repair.
Replacing a broken NTC sensor is straightforward, and the part is inexpensive—usually around €10 to €15.
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crwdns2931653:02crwdne2931653:0 Confirm temperature‑related fault
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Compare wash water temperature with program settings; unexpected cold cycles indicate a faulty sensor.
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crwdns2931653:03crwdne2931653:0 Locate the temperature sensor
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Look for the sensor near the heater on the tub floor in roughly ninety percent of models.
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If it is not on the tub floor, inspect the door panel because some machines place the sensor there.
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crwdns2931653:04crwdne2931653:0 Remove the decorative cover
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Unscrew or unclip the lower decorative plate to expose the sensor mounting area.
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crwdns2931653:05crwdne2931653:0 Identify the sensor type
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Determine whether the part is a bimetal thermostat, an NTC probe, or a combined design used in some models.
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Release the sensor clip and pull the sensor straight out of the housing.
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crwdns2931653:06crwdne2931653:0 Seat the new sensor and gasket
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Press the rubber gasket fully into the tub opening to prevent leaks.
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Push the new sensor into place until it locks flush with the gasket.
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crwdns2931653:07crwdne2931653:0 Secure the sensor and reconnect wiring
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Tighten the sensor retaining ring or fasteners evenly without over‑torquing.
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Reconnect the two sensor wires; polarity is irrelevant on NTC probes.
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crwdns2931653:08crwdne2931653:0 Refit the decorative cover
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Reattach the decorative plate and its fasteners to restore the dishwasher’s appearance.
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crwdns2931653:09crwdne2931653:0 Power‑up and verify operation
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Restore power, run a short wash cycle, and confirm the appliance reaches the correct temperatures.
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With the new sensor fitted, your dishwasher should heat water correctly and clean efficiently again. Always document any repairs for warranty purposes and keep the old part for comparison. If uncertain at any stage, stop and seek professional help—safety and warranty compliance remain your responsibility.
With the new sensor fitted, your dishwasher should heat water correctly and clean efficiently again. Always document any repairs for warranty purposes and keep the old part for comparison. If uncertain at any stage, stop and seek professional help—safety and warranty compliance remain your responsibility.