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Use this guide to force restart your iPhone 5s when it is frozen and not responding. Force restarts are very simple and require no tools.

  1. Press and hold the Home button. While holding the Home button, press and hold the Sleep/Wake button.
    • Press and hold the Home button.

    • While holding the Home button, press and hold the Sleep/Wake button.

  2. Continue holding both buttons for about 10 seconds, until the Apple logo appears. Continue holding both buttons for about 10 seconds, until the Apple logo appears.
    • Continue holding both buttons for about 10 seconds, until the Apple logo appears.

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Dante Mazzanti

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What to do if your iPhone won't turn on

cashaysmith - crwdns2853112:0crwdne2853112:0

I dropped my iPhone and the screen went dark. It still rings, take messages but the screen will not light up

Evelyn Smith - crwdns2853112:0crwdne2853112:0

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