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Use this guide to remove the rear inner frame and expose internal components.
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Press your thumbnail into the slot between the rear panel and the front case located in the bottom of the phone.
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Gently pry the rear panel up and away from the phone. You may need to slide your thumb up the crack to separate the rear panel from the front case.
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Remove the rear panel from the phone.
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Insert a fingertip into the gap between the battery and the rear inner frame, located between the battery and the speaker. Slide the battery away from the speaker, widening the gap.
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Lift the top of the battery up and remove the battery from the rear inner frame.
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Press the MicroSD card further into its slot until it clicks.
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Release the MicroSD card, and it will pop out slightly.
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Pull the MicroSD card straight out of its slot.
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Remove four T6 Torx screws securing the rear inner frame to the front case.
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The rear inner frame is attached to the front case by nine plastic clips, marked here for reference.
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Starting on the bottom of the phone, gently push in on the (red) rear inner frame behind each black clip with a small flathead screwdriver.
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Go slow and be gentle, you may have to go back and forth between each side several times to work the rear inner case free.
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Loosen the clips on the side next to the camera using the method described in the previous step.
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Rotate the phone 180 degrees and loosen the three clips on the side by the speaker. Note that the middle clip on this side is smaller than the others.
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Use the same technique to loosen the clip on the top of the phone.
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You may need to gently lift the bottom of the rear inner frame to free this clip.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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