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If the audio is distorted through an external speaker or another peripheral device, then the Audio port is defective. Use this guide to access, remove, and replace your Audio port.
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Carefully peel off the felt cover that is found beneath the display along the bottom of the device.
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Use a spudger to gently scrape away the padding that hides the screws in each of the four locations.
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Remove the four 4-mm Phillips #0 screws.
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Run a spudger along the crease of the entire laptop and slowly pry off the back panel of the device, beginning with the bottom edge.
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Remove the three 6-mm Phillips #0 screws.
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Remove the four 4-mm Phillips #0 screws.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Remove the white connector clip from the connector port using a sturdy tweezers.
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Lift the battery away from the device.
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Remove the two 4-mm Phillips #0 screws.
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crwdns2935267:0crwdne2935267:0Tweezers$4.99
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Remove the two purple ribbons labeled "Audio" at the top of the audio port board using tweezers or a sturdy plastic opening tool.
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Remove the white clip at the top right corner of the audio port board using tweezers.
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Lift the Audio port away from the device.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.