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If your HP Probook x360 11 G5 EE laptop does not charge unless the adapter is positioned in a specific position, the charging port may need to be replaced. The charging port is important because it charges the battery to supply the power to your laptop.
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Remove the 4.1 mm screws with a T5 Torx screwdriver.
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Remove the 4.1 mm screws using a JIS #0 screwdriver.
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Use an opening pick to pry the corners of the keyboard deck.
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Use an opening pick or opening tool to pry around the sides of the keyboard assembly.
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Lift the keyboard assembly to expose two ribbon cables.
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Lift the two plastic tabs that hold the cables in place on the motherboard
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Slide the ribbon cables out of each connector.
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Remove the keyboard assembly from the rest of the computer.
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Remove the four 3 mm screws from the battery with the JIS #0 screwdriver.
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Pry the battery up from the laptop using an opening pick.
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Lift the battery out of its place.
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Remove the single 3 mm screw from the charging port using a T5 Torx screwdriver.
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Disconnect the charging port wire from the motherboard.
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Remove the charging port from your device.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Hi!! I have the same model of notebook with 64 giga emmc. Is it possible installing an ssd or an hdd?
I followed each and every step, and realised a little too late that my laptop is a HP ProBook x360 11 G1 -and not a G5. The G1 requires the ability to de-solder the built in charging port.
On step 6, I noticed there were 6 screws holding the battery in, not 4.
Then on step 9, I noticed that the charging port is actually soldered to the motherboard and there is no visible cable attaching it to the board which can be unhooked.
