crwdns2942213:0crwdne2942213:0
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Shut down the computer.
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Disconnect all external devices and cables from the computer.
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Locate the gray sliding tab next to the black bar where the battery is located.
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Slide the gray sliding tab to the left until you hear a distinct click.
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The inside edge of the battery should pop up.
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Grasp the inside edge of the battery.
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Lift the inside edge of the battery up to detach the battery from the laptop.
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Locate RAM access door on the bottom side of the laptop.
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Locate the two screws holding down the RAM access cover
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Unscrew the two screws with a size 00 Philips screwdriver.
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Lift up on the screw side of the RAM access cover to remove it.
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Gently pull apart the metal tabs located on both sides of the stick of RAM.
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The RAM stick should tilt upwards.
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Gently lift the the RAM up and out of its seat.
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Repeat the previous two steps for the remaining stick of RAM.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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crwdns2947412:02crwdne2947412:0
THANKS - YOU'RE AWESOME!!!! Removing the hard drive was the fix it! the HP site never tells you this - imagine.......
I had never dealt with laptop ram before and i used this guide sussusfully to remove the ram from my old HP Pavilliondv6-3055dx laptop. Thanks!