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This replacement guide is for the memory (RAM) of the HP Envy x360 m6-w103dx. All you need to complete this guide is a plastic opening tool, a #0 Phillips screwdriver, and an anti-static wrist strap.
If you suspect there are issues with the memory, please refer to the troubleshooting guides here.
Wear the anti-static wrist strap and attach it to a metal surface to avoid damaging electrical components.
Internal components of the laptop can be hot from use. Be sure to let the laptop cool down before beginning the replacement.
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Using an opening pick, remove the 4 rubber feet and 4 screw covers.
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Unscrew the twelve 6 mm screws from the bottom of the laptop using a Phillips #0 screwdriver.
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Open the laptop carefully, with the keyboard face up.
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Pry around the outside of the keyboard with the plastic opening tool until the keyboard can be lifted slightly.
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Lift the keyboard until you can see the cables connected to the motherboard.
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Gently lift the tab on each ZIF connector that connects each cable to the motherboard using a spudger. Once each tab is flipped up, the corresponding ribbon cable will come out easily.
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Detach the keyboard.
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Disconnect the pin head battery connection to remove power from the motherboard.
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Unscrew the five 4mm screws holding the motherboard in place using a #0 Phillips screwdriver.
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Remove the five flat ribbon cables by gently lifting the head of the cable up and back.
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Remove the two remaining multicolored ribbon cables by pulling the white plastic head backwards.
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Lift the motherboard up from the left side at a shallow angle.
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Gently pull the motherboard to the left and gently wiggle it side to side until the ports on the right side of the board detach from the case.
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Carefully lay the motherboard on a flat surface with the metal plate facing up.
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Remove the metal plate from the eight surrounding inserts.
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Move the two locking tabs on either side of the RAM stick away from each other.
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The RAM should clear the tabs and spring up to rest at an angle to the motherboard.
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Gently pull the memory stick away from the memory slot with respect to the angle at which it rests.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Cal Poly, Team S12-G2, Regan Fall 2019 crwdns2935289:0Cal Poly, Team S12-G2, Regan Fall 2019crwdne2935289:0
CPSU-REGAN-F19S12G2
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Great tutorial! The only things that weren't mentioned are the fact that you have to detach the little metal wires from the Wi-Fi card in the top-right of the motherboard, and you also have to take out the audio jack if you want to lay the motherboard upside down. Otherwise, this was exactly what I was looking for. Thanks!
