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If you are having issues with your hard disk drive, this guide explains how to remove the drive from the device for troubleshooting purposes or to insert a replacement hard drive.
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Make sure that the device is turned off and that all external devices are removed.
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Flip the device over so that the back plate is facing upwards.
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Using a small (size 0) Phillips head screwdriver, remove the twelve 5.5 mm external Phillips head screws that connect the back plate to the device.
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Using the plastic opening tool, gently pry off the back plate from the device.
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Move the ribbon cable so that it is no longer on top of the battery.
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Using a small (size 0) Phillips head screwdriver, remove the three 3.5 mm Phillips head internal screws that hold the battery in place.
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Lift up the battery and remove it from the slot as shown.
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Use the plastic opening tool to disconnect the battery cable.
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Lift up the battery and remove it from the device.
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Using a size 0 Phillips head screwdriver, remove the four 3 mm size 0 screws attaching the hard drive casing to the device.
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Unplug the hard drive from the hard drive plug.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.