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If the HP Deskjet fails to produce quality scans or copies, and you have already checked that the scanner glass is clean and that there are no other problems, you may need to replace the Scanner Bar/Light inside the printer. This part is the sensor that illuminates and captures an image of the document you are trying to scan or copy. The steps for removing this part are included in the following guide.
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Open the front access panel by placing your finger in the front slot and pulling gently.
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Open the protective lid that is covering the glass. Press gently against the base of the panel to remove the lid from the rest of the printer.
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Remove the four 9mm T10 Torx screws on the top.
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Carefully lift the top panel off of the printer.
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Remove the two cables by gripping each one close to their connection ports on the motherboard and gently disconnecting them.
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Remove one 9mm T10 Torx screw from the back of the printer lid.
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Press outward on the plastic tab holding the back panel in place.
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Pull the back panel towards you and lift it away from the rest of the printer cover.
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Remove scanner bar from track inside lid.
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Remove two 9mm T10 Torx screws from the scanner bar to release scanner light.
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Separate the scanner light from the rest of the scanner bar.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.