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If your device is failing to reboot or save your short-term data, then the RAM might need to be checked or replaced. The RAM specializes in saving short-term data for the device to function properly.
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Flip your laptop over, face down.
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Peel off the two long rubber grips running lengthwise on the laptop.
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Using a Phillips #000 screwdriver, remove the eleven 10 mm screws located on the underside of the laptop, that are holding the back panel in place.
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Carefully slide the optical drive out of the laptop.
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Use a plastic opening tool to separate the back panel from the laptop.
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Gently pull apart the two silver arms securing the RAM until it slightly flips up.
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Pull the RAM directly out of its port.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.