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Gateway ZX6971 Rear Body Panel Disassembly

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    • Turn off the computer & unplug all cables and attached peripherals (such as USBs).

    • Lay the computer down flat on its screen and rotate the kickstand flat to the back.

    • For safety, perform a "power reset" by holding the power button down for about 15 seconds.

    • Take a look at the hinge of the kickstand. Squeeze the plastic hinge piece on both sides into itself and wiggle it around a little bit. It should come out fairly easily.

    • Remove the 3 screws holding the stand in place.

    • Remove the kickstand.

    • At the top left side of the computer, gently pry off the CD-ROM drive bay cover. It should pop out very easily.

    • At the bottom of the case, you'll have to peel off the 2 rubber feet to access & remove the 4 screws total located underneath them.

    • Use picks or an opening tool to get under at the plastic clips that surround the entire crevice of the case.

    • Once the clips are loosened, the back should be able to just come off.

    • If you're looking to just access the hard drive bay, it would be the metal cage on the bottom right. The cage is being held by only 1 screw.

    • The motherboard is being covered by a large vented metal shroud, you'll see it takes up about 1/3 of the space.

    • Remove the shroud by removing the surrounding screws and it should just lift right off.

    • You'll see that on the top left is the optical drive, and in the middle is the fan & heatsink for the CPU.

    • You can remove the DDR3 memory sticks by pushing apart the silver levers on both sides and it should pop up, same as most laptops.

    • To access the CPU, you want to carefully peel off the aluminum tape that's stuck onto the end of the heatsink, and then removing the screw securing the heatsink as well.

    • Remove the 4 screws holding down the heatsink to the motherboard, and lift the heatsink.

    • If you're refurbishing this computer and you find the thermal paste to look very dry, it's a good idea to replace the thermal paste to significantly improve CPU temperatures, which improves the performance of the computer.

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Considering the age of these devices, you'll commonly end up finding a ton of dust & debris if it wasn't recently refurbished. It's a good idea to take some compressed air and give the computer a good cleaning.

To reassemble your device, follow these instructions in reverse order.

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Max Miller

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