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If the Vivoactive's display unit is cracked or still unresponsive after trying other solutions in our troubleshooting guide, this guide details how to replace the screen of the Vivoactive. This is a simple procedure that will leave your device looking new and functional again.
Note: Replacing the screen will damage the waterproof adhesive.
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Hold the the metal screwdriver, with a T5 Torx bit, in your dominant hand.
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Hold the rubber screwdriver, with a Hex T6 Torx bit, in your other hand.
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While holding the rubber screwdriver in place, simultaneously unscrew the pin (counterclockwise) with the metal screwdriver in your dominant hand.
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Once the 1mm screw is removed, reinsert the metal screwdriver in that same hole.
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Gently push the strap's pin out. It will begin to protrude from the other end.
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Use your fingers to grab the exposed pin and slide it free. The strap should now be disconnected from the device.
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Place a heated iOpener over the display to loosen the adhesive.
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After about a minute, the iOpener may be removed.
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Place the blue plastic opening tool in-between the screen and plastic casing of the watch and slowly pry up one side of the screen.
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Once the first side has come free, wedge the blue pick in between the screen and watch unit on that side.
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Complete one pass around the perimeter of the screen to break the adhesive bond on all four sides.
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Use the blue plastic opening tool to pry up the side of the glass. Raise it to a point where your fingernail can fit in the gap.
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Do the same on the opposite side of the device until you have a good grip of the screen.
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Obtain a careful grip of the screen from two of its sides.
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Slowly lift the screen off of the case. Separate it just enough so as not to damage the connection to the motherboard.
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Detach the orange tab that connects the screen to the motherboard with a gentle uplift using a plastic opening tool.
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Upon completing this step, the screen should be free from the rest of the device.
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To reassemble your device, follow these instructions in reverse order.
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Does anyone knows where can I buy a vivoactive display?
dragomariano - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
I need one vivoactive display too. If I can find how to find, I'll share it here.
erol - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
Did anyone ever find a location where you can order a replacement screen?
Dylan
dylanreynolds - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
Any links found for replacement screen?
dskggray - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
I've called Garmin support service but they said that displays units are not for sale from their side, only entire watch can be sold. I find it quite strange for not saying stupid because it's normal that using a watch displays can have a problem or that can be broken and easily fixed by replace them.
Being that said, if someone finds an alternative please share it, thanks
dragomariano - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0