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GE Carescape R860 Touch Bezel Assembly Replacement

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If the touchscreen display of your GE Carescape R860 is powered on but unresponsive to touch, use this guide to replace the Touch Bezel Assembly.

Before using this guide, ensure that the screen lock is not turned on. Most commonly, a frozen touchscreen is the result of an accidentally switched on screen lock.

For additional information regarding this replacement, see section 9.5.5 (pg. 253) of the GE CARESCAPE R860 Technical Reference Manual.

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  1. GE Carescape R860 Touch Bezel Assembly Replacement, GE Carescape R860 Display Unit Disassembly: crwdns2935265:01crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Using an opening tool, gently pry the alarm light lens (boxed) from the display unit.

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  2. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Loosen the seven screws that hold the rear housing using a Phillips #0 screwdriver.

    • Remove the rear housing.

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  3. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:03crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Cut the cable tie holding the two cables at the lower right side using scissors.

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  4. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:04crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the touch controller cable.

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  5. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the Keypad harness at the Carrier Board.

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  6. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the encoder harness from the Carrier Board.

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  7. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:07crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the speaker harness from the Carrier Board and set the speakers aside.

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  8. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the alarm light harness from the Carrier Board.

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  9. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:09crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Loosen (do not remove) the five screws at the top edge of the shield just enough to raise it and slide the shield away with a Phillips #0 screwdriver.

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  10. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:010crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Loosen the four screws along each side of the shield with a Phillips #0 screwdriver.

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  11. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:011crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the four screws at the bottom edge of the shield with a Phillips #0 screwdriver.

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  12. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:012crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Slide the shield down to disengage the touch controller harness connector.

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  13. GE Carescape R860 Touch Bezel Assembly Replacement, Touch Bezel Assembly: crwdns2935265:013crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove rear housing and shield (refer to “Display Unit Disassembly”).

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  14. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:014crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the Blower fan cable (A); remove the p-clip (B) holding the harness to the Carrier board.

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  15. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:015crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Disconnect the Carrier board to LCD LVDS harness (22) - two connectors.

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  16. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:016crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove five LCD shield mounting screws (circled). Do not loosen any screws that are dabbed with sealing compound.

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  17. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:017crwdnd2935265:01crwdnd2935265:02crwdne2935265:0 GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:017crwdnd2935265:02crwdnd2935265:02crwdne2935265:0

    • Remove the LCD shield and Carrier board assembly from the LCD Touch Bezel assembly.

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  18. GE Carescape R860 Touch Bezel Assembly Replacement: crwdns2935265:018crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Transfer the Carrier Board to Keypad harness (23) and the Encoder assembly (15) to the new LCD Touch Bezel assembly.

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To reassemble your device, follow these instructions in reverse order.

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