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The Directional Pad, or D-Pad is the cross-shaped button located on the left side of the faceplate. The directional pad is what allows the user to control their position on the screen and is essential for operation. If it has been damaged or otherwise needs replacement, follow this guide.
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Lay the device on a flat surface, with the screen facing the sufrace.
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Using angled tweezers, remove the six rubber screw covers from the sockets.
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Using a Phillips #00 screwdriver, remove the six 8 mm screws on the lower case.
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Flip the device so the screen is facing you.
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Four hidden retaining clips hold the pieces together even near each corner of the screen.
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Insert a Jimmy into the seam located between the faceplate and the shell.
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Move the a Jimmy toward the screen until you find the first clasp. Move the handle of the jimmy tool up to pop the faceplate free from the clasp.
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Repeat until for each of the four clasps to fully release the faceplate from the shell.
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Flip the faceplate away from the shell carefully. The faceplate is still connected to the motherboard via a ribbon cable.
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Flip up the locking flap securing the display ribbon cable, then use tweezers to disconnect the ribbon cable.
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Locate the four circular buttons in a diamond shape on the face plate, the two circular buttons placed next to each other, and the two small oval buttons and a circular button in a row near those in a diamond pattern.
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Using angled tweezer, gently remove the buttons from the face plate. The buttons may fall out, so be ready to catch any that fall from the device before intended removal.
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Using tweezers, pull the face of the directional pad from its socket in the back piece until the two separate.
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To reassemble your device, follow these instructions in reverse order.