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This guide shows how to remove the paper eject frame assembly Constant paper jams might be caused by a faulty paper eject frame assembly. This process requires the knowledge of how to use basic tools.
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Turn off the printer.
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Disconnect all data connections coming into the printer such as USB, networkd cables, firewire, etc. as well as removing the power cord.
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Locate the IEEE cover in the back.
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Gently slide the cover to the right to unlatch, then pull to remove it.
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Using a Phillips #2 screwdriver, remove the four 10 mm screws shown.
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Remove the 6 mm screw that holds the rear housing in place.
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Remove the rear housing by pulling it backwards.
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Insert a plastic opening tool into the cutouts of the lower housing.
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Release the two tabs of the side housing by lifting the tool in an upward motion.
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Remove the side housing by pulling it outwards.
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Using the same method, remove the other side housing.
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Lift the paper support.
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Open the printer cover and front cover.
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Remove the four 10 mm Phillips #2 screws from the sides of the printer.
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Remove the three 6 mm Phillips #2 screws.
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Detach the tabs from the pins on each side by pulling it outwards.
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Remove the two 10 mm Phillips #2 screws on the front of the printer.
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Disconnect the two cables on the side by carefully pulling it outwards.
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Remove the upper housing by lifting it upwards.
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Start by emptying the ink tube.
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Hold the left side of the ink tube in your hand.
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Pull the sides of the tube apart and empty the waste.
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Remove the acetate tape that secures the connector cable.
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Remove the first three 10 mm screws that hold the printer mechanism in place using a Phillips #2 screwdriver.
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Remove the other three 10 mm screws that secure the printer mechanism using a Phillips #2 screwdriver.
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The printer mechanism is located on the lower housing.
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Remove the mechanism by holding the handles and lifting upwards.
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Remove the CD-R unit housing. Release the two attaching points to the tray base and then pull out the unit diagonally one side at a time.
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Detach the left frame support plate. Start by removing the two 6 mm screws that secure it and then pull it out by hand.
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Remove the four 6 mm screws using the Phillips #2 screwdriver.
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Remove the two 8 mm screw using a Phillips #2 screwdriver.
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Pull out the two guide pins on the CD/DVD tray base.
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Remove the paper eject frame assembly by pulling it towards you.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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