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Case disassembly.
Unplug the cord, remove every user part (water tank, brewing unit, ...).
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Remove the cover by simply pulling it.
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Unscrew 2 screws (T10).
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Unscrew 2 screws (T10).
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Using a plastic spudger, carefully pry the top open, beginning with the back of the unit.
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Once the top is slightly open, slide for about 1/8 inch to the back, then flip it to unplug the cup heater.
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At the back side, unscrew 2 screws (T10).
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Then lift the back for about 1/8 inch, then pull it.
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Looking from the back, pry on the tab then lift the door up for about 1/8 inch.
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Pictures of the front top, and back (rotated 90° to fit here).
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crwdns2935219:0crwdne2935219:0
To reassemble your device, follow these instructions in reverse order.
crwdns2915888:0crwdne2915888:0
To reassemble your device, follow these instructions in reverse order.
