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Before replacing your WLAN card, please refer to our Troubleshooting Guide. If your laptop is still not receiving a WiFi connection, but your other devices are, you will need to replace your WLAN card. Dell has made this process simple.
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Power off your laptop before starting.
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Flip the device over so that the vents on the bottom are facing away from you.
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Place your finger on the latch located in the center of the laptop.
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Slide the latch to the right, applying enough force to reveal a red indicator.
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Lift the battery by the top, away from the laptop body.
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Remove two M2 x 3mm Phillips #0 screws from the base cover.
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Slide the base cover down slightly and remove it to find the WLAN card.
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Disconnect the white and black wires attached to the WLAN card by pulling them away from the card.
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Remove a M2 x 3mm Phillips #0 screw from the WLAN card.
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Gently pull the WLAN card out of its socket.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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