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The trackpad of your laptop is a touch-sensitive surface used to communicate with the laptop to move the cursor on your screen. If you are not getting an on-screen response from your Dell Latitude 3189 when you interact with the trackpad, you may need to replace the trackpad to resolve the issue.
The cable connector can damage easily, be careful when moving the ribbon as to not break the connector socket.
You will need to reference the base cover replacement guide to remove the base cover from your device before continuing to the rest of this guide. Make sure that your device is completely powered off before using this guide.
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Use a Phillips #0 screwdriver to loosen the seven captive screws that secure the lower case.
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Insert a nylon spudger between the lower case and chassis at the two hinge spaces on the back side of the laptop and pry up the lower case.
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Grip and pull the lower case up and away.
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Using the pull tab on the connector, pull the connector directly out of its motherboard port.
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Use a Phillips #0 screwdriver to remove the three 3.2 mm screws that secure the battery.
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Grip the battery and lift it up and out of the chassis.
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Flip up the white ZIF lock bar on the trackpad port.
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Grab the ribbon cable and gently pull it directly out of its motherboard port.
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Use a Phillips #1 screwdriver to remove the following screws:
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Six 2.4 mm screws
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The single 3.6 mm screw
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Grip the the trackpad and lift it directly out of the chassis.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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