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One of the common defects that Dell Inspiron 13 7378 is currently facing has been the complete shut off or pitch-black screen that pops out of nowhere. That may have a lot to do with the battery and could also potentially mean it's damaged.
Before following this guide make sure the device is powered off as this can be a dangerous hazard. You will then be able to safely replace your battery and return your computer back to its proper function.
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Set the laptop with its underside facing up for improved accessibility.
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Using a Phillips #00 screwdriver, extract the nine 3 mm screws located on the back of the laptop.
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Carefully pry open the back of the back of the laptop using opening picks.
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Carefully raise and detach the back cover from the laptop.
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Remove the four screws from the battery using a Phillips #00 screwdriver.
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Disconnect the battery's black connector from the motherboard.
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Replace the back cover to complete the process.
Replace the back cover to complete the process.
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