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Dell Chromebook 11 CB1C13 Letter & Number Key Replacement

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    • Check the 4 metal clips that are attached to the palmrest. Look for damaged or missing clips.

    • If any of the 4 clips are missing, you will not be able to proceed and will have to replace the entire palmrest.

    • Check the condition of the rubber spring/membrane. If it is torn or missing, you will not be able to proceed and will have to replace the entire palmrest.

    • If any clips are bent, carefully use your tweezer to bend them back in their original upright position. (See video)

  1. Dell Chromebook 11 CB1C13 Letter & Number Key Replacement, Check Plastic Bracket: crwdns2935265:02crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Check the plastic bracket for damage in these 6 areas.

  2. Dell Chromebook 11 CB1C13 Letter & Number Key Replacement, Check Key for damage: crwdns2935265:03crwdnd2935265:01crwdnd2935265:01crwdne2935265:0
    • Check the 4 main points of the key for damage.

    • Any damage in these areas will not allow the key to stay connected to the plastic bracket which sits underneath the key

  3. crwdns2935267:0crwdne2935267:0
    Tweezers
    $4.99
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    • While using tweezers, remove just the actually key (top layer only) . You want to try and remove the key without also removing the plastic bracket that sits right underneath the key.

    • Try to slightly pick at the corner of the key. This helps remove the key separately from the plastic bracket.

    • With tweezers, carefully start picking near the four corners where the 4 metal clips are securing the plastic bracket.

    • Line up the 2 outer corners and the bottom inner corners of the plastic bracket with the 4 metal clips connected to the palmrest.

    • Place the key on top of the plastic bracket and press down. If the plastic bracket is on correctly and securely, the key should easily snap into place.

    • Check if the key is secure by tapping around all sides of the key. This is a good test to make sure the metal clips are properly securing the plastic bracket and making sure that the plastic bracket can hold the key correctly.

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To reassemble your device, follow these instructions in reverse order.

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Jon

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3,921 crwdns2915208:0crwdne2915208:0

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thanks this helped a lot and fixed my Chromebook thanks.

Jaxson Cowell - crwdns2934203:0crwdne2934203:0

Glad to hear it helped Jaxson! I appreciate the positive feedback.

Jon -

I accidentally broke my chromebook from school and the plastic bracket is damaged, what should I do?

Jud Franks - crwdns2934203:0crwdne2934203:0

the plastic brackets are correctly intact but whenever i go to put the key it doesnt work and the key isnt damaged

Random Deku - crwdns2934203:0crwdne2934203:0

nvm the key just got in and the my chromebook is fixed

Random Deku -

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