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The product name and model number is the Container Store Big Flat Bungee Office Chair with Arms model number 10052635. This guide will teach you how to repair a loose arm on a swivel chair like the one in this guide. Step 4 requires you to check if the hole for the screw has become enlarged. If it has a larger hex screw may be needed.
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Remove the screw caps on both sides of the arm of the chair.
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Wiggle the arms of the chair to determine which sides may need tightening.
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Use an Allen wrench to remove the arm to make sure the plastic hole for the screw has not become enlarged.
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Use an Allen wrench to tighten the screw.
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Get the screw caps and place them back in the arms of the chair.
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