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The first step for a lens error is to gently clean the leans with a clean cloth. If this does not work, then you proceed with the following steps.
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Apply gentle pressure to the lens cover and move lens in a circular motion until you hear a "click".
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Hold down the menu button for at least 10 seconds and select the "Factory Reset" option to reset your lens.
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Remove the battery from your camera and replace it once it is fully charged or buy a new battery if your current one is over a year old. See Battery Removal for more details.
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Once the battery is out, remove the memory card from camera as well. See Memory Card Replacement for more details.
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Turning the camera on without a memory card will reset the camera. If the camera has been reset and displays a memory card error message, then the memory card can be reinserted and the camera turned on once again.
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Insert the A/V cable then plug the cable into a power supply or computer. Please see Connecting Camera to Computer for further instructions.
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Turn the camera on by pushing the ON/OFF button.
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While turning the camera on by pushing the ON/OFF button, press and hold the MENU or FUNC. SET button.
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My lens is stuck out and won't go back in it says lens error and that it will shut off automatically what do I do?
I have done all of the above recommendations and my camera still has a lens error and lens won’t open… :-(
