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After determining the problem on the Troubleshooting guide, the Back Panel guide will show you how to remove the back of the laptop. This guide will be used as a precursor to the hard drive, keyboard, and RAM removal.
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Power down the computer and unplug the power adapter.
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Flip the laptop upside down. Locate the two latches on both sides of the battery.
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Slide the latch on the right outwards, releasing the lock. The latch stays unlocked once moved.
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Simultaneously slide the latch on the left outwards while pulling the battery towards you.
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Remove the single captive screw on the back panel with your Phillips #1 screwdriver.
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Pry the removal tab up. You will feel and hear the first clip release, popping up slightly.
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Work your way around the border of the panel, releasing the rest of the clips.
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Once all clips are released, lift the cover up and pull towards you.
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To replace the back panel, follow the steps in reverse.
To replace the back panel, follow the steps in reverse.
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