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Amazon Echo Show 15 Buttons Replacement

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If your Amazon Echo Show 15 (model H6Y2A5) is exhibiting unresponsive or excessively forceful buttons, use this guide to replace the faulty buttons.

The buttons on the Echo Show 15 play a crucial role in device navigation and control. Issues with unresponsive or hard-to-press buttons can disrupt the user experience.

Before diving into the replacement process, ensure your device is completely powered off and disconnected from any external power sources. This guide provides a step-by-step walkthrough to address button replacement and restore the optimal functionality of your Amazon Echo Show 15.

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  1. Amazon Echo Show 15 Buttons Replacement, Back Panel: crwdns2935265:01crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Back Panel: crwdns2935265:01crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Back Panel: crwdns2935265:01crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Remove the four white stickers on your device's back panel.

    • Due to the strong adhesive supporting the stickers, we recommend heating them up to make removal easier.

    • A hair dryer may work best for this step.

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  2. Amazon Echo Show 15 Buttons Replacement: crwdns2935265:02crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement: crwdns2935265:02crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement: crwdns2935265:02crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Unscrew the four 50 mm screws with a T3 Torx screwdriver.

    • Pop the sides and remove the back panel of the device.

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  3. Amazon Echo Show 15 Buttons Replacement, Inner Black Panel: crwdns2935265:03crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Inner Black Panel: crwdns2935265:03crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Inner Black Panel: crwdns2935265:03crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • In the top right corner you will find a small black panel.

    • Remove the five 2 mm screws with a Torx T5 screwdriver.

    • Remove the two 5 mm with a Torx T3 screwdriver.

    • Remove both ends of the connector from the main device.

    • Remove the black panel.

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  5. Amazon Echo Show 15 Buttons Replacement, Motherboard: crwdns2935265:04crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Motherboard: crwdns2935265:04crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Motherboard: crwdns2935265:04crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Remove the five 3 mm screws from the metal protector using a Torx T5 screwdriver.

    • Take off the metal protector.

    • The metal protector is connected to the motherboard with adhesive. More force may be necessary.

    • Remove the twelve 3 mm screws from the motherboard using the Torx T5 screwdriver.

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  6. Amazon Echo Show 15 Buttons Replacement: crwdns2935265:05crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement: crwdns2935265:05crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement: crwdns2935265:05crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Detach the connectors for the camera and buttons from the motherboard.

    • Detach the connectors for the power station and speakers from the motherboard.

    • Detach the small white coaxial cables from the motherboard.

    • These connectors will be reused, so be very careful with them. The small white connectors come off by being pulled up.

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  7. Amazon Echo Show 15 Buttons Replacement: crwdns2935265:06crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the motherboard from the main device.

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  8. Amazon Echo Show 15 Buttons Replacement, Buttons: crwdns2935265:07crwdnd2935265:01crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Buttons: crwdns2935265:07crwdnd2935265:02crwdnd2935265:03crwdne2935265:0 Amazon Echo Show 15 Buttons Replacement, Buttons: crwdns2935265:07crwdnd2935265:03crwdnd2935265:03crwdne2935265:0

    • Remove the three 3 mm screws from the green panel in the top right-hand corner of the device using a Phillips #1 screwdriver.

    • Remove the green panel.

    • The green panel is connected to the main device with adhesive. You will need to use a bit more force to get it out.

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  9. Amazon Echo Show 15 Buttons Replacement: crwdns2935265:08crwdnd2935265:01crwdnd2935265:01crwdne2935265:0

    • Remove the rubber part of the buttons.

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To reassemble your device, follow these instructions in reverse order.

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