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This guide will demonstrate the process of replacing a faulty touchpad for the Acer Chromebook CB0311-1H-C1MX. The touchpad is touch-sensitive and acts as the mouse or cursor for the laptop. If the touchpad is unresponsive or broken, replacement might be necessary.
Be sure to check for any driver updates, as well as any device sensitivity settings that need to be adjusted before resorting to touchpad replacement.
Before beginning this guide, make sure the power is off and the laptop is disconnected from any power source.
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Using a JIS #1 screwdriver, remove eleven 6.6 mm screws from the back cover.
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Beginning at the hinges, use an iFixit Opening Tool to pry open the back case.
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Continue using the iFixit Opening Tool around the entire edge of the case.
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Using a JIS #1 screwdriver, remove all four 4.8 mm screws holding the battery in place.
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Gently push on either side of the silver connector so that it no longer covers the battery cable.
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Disconnect the battery cable by pulling it straight out.
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Lift and remove the battery from the laptop.
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Remove the black electrical tape over the cable connecting the touchpad to the motherboard.
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Using a spudger, lift the hinged white tab holding the cable to the touchpad.
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Using your fingers or the spudger, disconnect the cable from the touchpad.
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Remove all three 2.3mm screws with a JIS #00 screwdriver.
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Peel back or remove the two pieces of grey tape holding the touchpad in place.
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Gently lift the touchpad up and out.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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