Logitech Zone Wireless 2 Repair

The Logitech Zone Wireless 2 is part of Logitech’s Zone headset lineup, built specifically for indivinduals who work in hybrid or remote environments. It supports both Bluetooth and USB-C connections, with the ability to connect to two devices at the same time (multipoint).

It features adaptive active noise cancellation (ANC) for blocking out ambient sound and has dual noise-canceling beamforming microphones. The mics are backed by an AI-based noise suppression algorithm to reduce background noise for the person on the other end of the call. The headset also includes auto-mute when flipped up and auto-pause/play when it’s taken off or put back on.

Battery life is around 40 hours for listening and up to 22 hours of talk time, depending on ANC usage. The headset is compatible with Windows, macOS, and most major conferencing platforms out of the box.

The Model Number (M/N) for the Zone Wireless 2 is A00174. This is located on the driver subassembly on the side without the mic boom. To view it, remove the ear pad by rotating it counterclockwise—it's printed underneath.

The Zone Wireless 2 comes in the following colors: Off-white, Rose, and Graphite. The part numbers for the headset vary depending on color and configuration:

Off-white Teams version, with receiver: (Part number (P/N) 981-001298)

Rose Teams version, with receiver: (Part number (P/N) 981-001303)

Graphite Teams version, with receiver: (Part number (P/N) 981-001151)

Graphite UC version, with receiver: (Part number (P/N) 981-001310)

Graphite Teams version, native Bluetooth: (Part number (P/N) 981-001435)

Dimensions

• Depth: 2.76 in (70 mm)
• Width: 7.5 in (179.1 mm)
• Height: 7.24 in (183.9 mm)
• Weight: 8.11 oz (230 g)

Headphones

• Frequency response (music mode): 20-20KHz
• Frequency response (talk mode): 100-8KHz
• Audio Drivers: 1.57 in (40 mm)

Microphone

• 5 omni-directional MEMS (For both ANC and call)
• Frequency response: 100 Hz–8 KHz

Wireless Technology

• Operating distance: up to 50 meters (164.05 ft).

Battery

• Lithium-ion battery
• Battery life: up to 15 hours (talk time)
• Battery life: up to 22 hours (listening time)
• USB-C charging port

Audio Compliance

• EN 50332-2 certified
• G616 compliant to protect ears from acoustic shock and long-term sound exposure
• ADA hearing aid compliance

• Logitech Support
• iFixit x Logitech Repair Hub
• Logitech Zone Wireless 2 Product Page