Logitech Zone Wired Teams Repair

The Logitech Zone Wired Teams is a wired, Microsoft Teams-certified on-ear headset designed for office and remote-work environments. It emphasizes durable materials—stainless-steel headband reinforcement, reinforced cable strain reliefs, and robust plastic housings—to withstand daily use. Key features include a noise-cancelling boom microphone tuned for speech, inline call controls optimized for Teams, and plug-and-play wired connectivity for reliable audio and call handling. The design focuses on comfort for long conference days with replaceable ear pads and a fold-flat form for transport.

The Logitech Zone Wired Teams can be identified by the model number (M/N A00100). The model label is on the underside of the headband cushion or inside the earcup housing. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: On-ear wired headset, fold-flat design
• Connectivity: Wired USB (Teams-certified inline controller); connector varies by SKU (USB-A or USB-C adapters available)
• Microphone: Noise-cancelling unidirectional boom microphone with foam windscreen (integrated boom on left earcup)
• Controls: Inline Teams call controls (answer/end, mute, volume) and dedicated Teams button on controller
• Materials: Stainless-steel headband reinforcement, ABS plastic housings, synthetic leather ear pads (replaceable)
• Drivers: Not specified on Logitech support page (standard full-range headset drivers used)
• Cable & Strain Relief: Reinforced cable with molded strain reliefs; fixed-length cable (length varies by SKU; not specified in support article)
• Certifications: Microsoft Teams-certified (Teams variant); USB Audio class compatible
• Weight: Not specified on Logitech support page (lightweight office headset class)
• Model / Part Numbers: Not listed on provided support page; refer to product packaging or regional product listing for exact M/N or SKU
• Key Switch Manufacturer / Model: Not applicable (headset — no keyboard switches)

Common repair-relevant faults include cable damage (intermittent audio or one-side failure), microphone failure, and worn ear pads. Diagnose cable faults by testing with another device and inspecting connectors; check inline controller continuity and replace the cable assembly if damaged. For microphone issues, verify mute/state via controller/Teams, test on different USB ports, and inspect or replace the boom/microphone assembly if necessary.

For additional troubleshooting help, visit: Visit Logitech Support (https://support.logi.com) for troubleshooting, warranty claims, and region-specific contact numbers.

Warranty varies by region; consult Logitech Warranty page linked from support.logi.com. Business headsets commonly carry a 1–2 year limited hardware warranty.

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