Logitech ZONE VIBE WIRELESS MS TEAMS Repair

The Zone Vibe Wireless MS Teams is a business-focused wireless headset from Logitech certified for Microsoft Teams, designed for professional calls and collaboration. It uses durable materials including an aluminium-reinforced headband and long-wearing synthetic-leather ear pads to withstand daily use. Key features include wireless connectivity (Bluetooth and a Logi Bolt USB receiver on applicable SKUs), a noise-cancelling microphone tuned for voice clarity, and on-device call controls for Teams. The design emphasizes comfort and reliability for full-shift wear in hybrid and office environments.

The Logitech ZONE VIBE WIRELESS MS TEAMS can be identified by the model number (M/N A00167). The model label is on the underside of the left earcup. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: On-ear (closed-back) headset designed for office use
• Certification: Microsoft Teams certified (dedicated Teams button on headset)
• Connectivity: Bluetooth Low Energy for mobile pairing; Logi Bolt USB receiver (USB-A or USB-C depending on SKU) for PC connectivity
• Microphone: Noise-cancelling microphone with beamforming/voice-focused tuning (integrated boom/mic housing)
• Battery: Rechargeable Li-ion battery, charges via USB-C (capacity not specified on support page)
• Materials: Aluminium-reinforced headband, durable plastics, synthetic-leather ear pads and textile cushions
• Included Components: Headset, USB-C charging cable, Logi Bolt USB receiver (included on Bluetooth + receiver SKUs), quick-start guide
• Model / Part Numbers: No specific M/N or spare-part numbers are listed on the referenced support page; spare parts are not listed on that page
• Operating Range: Typical wireless range using Bluetooth/Logi Bolt (manufacturer-specified range not listed on support page)
• Spare Parts Availability: Support page lists no spare parts or downloadable repair documents for this product

Common repair-relevant faults include battery not charging or holding charge, microphone/audio dropouts, and physical wear to ear pads or headband. Diagnose by checking firmware and device pairing (use Logi Options+ if available), verifying USB-C cable/charger and charging port continuity, testing the microphone on another device, and inspecting earcup seams and cable solder joints for visible damage.

For additional troubleshooting help, visit: Visit Logitech Support (https://support.logi.com) for product assistance, warranty claims, and contact options.

Logitech provides region-dependent limited hardware warranty (commonly 1–2 years); check Logitech's warranty page or product registration for exact terms.

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