Logitech USB Headset Stereo H570e Repair

The Logitech USB Headset Stereo H570e is a wired USB headset designed for unified communications and call-center use, offering plug-and-play connectivity for PCs and Macs. It features a noise-cancelling boom microphone and an inline mute indicator for clear voice capture and simple call control. The headset is built from durable materials including reinforced headband components and impact-resistant plastics for long life in daily use. Cushioned ear pads and an adjustable headband provide extended comfort during long shifts.

The Logitech USB Headset Stereo H570e can be identified by the model number (M/N A00192). The model label is on the headset/in-line module and on packaging. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Manufacturer: Logitech
• Model Number: H570e
• Connectivity: Wired USB-A (plug-and-play)
• Microphone Type: Noise-cancelling boom microphone (unidirectional)
• Inline Controls: Mute button with LED indicator; basic volume control handled by host OS/device
• Earpad Material: Foam-covered fabric ear cushions for comfort
• Headband Construction: Adjustable headband with reinforced internal structure (durable plastic and metal components)
• Cable: USB-A terminated cable (approx. 1.8 m / ~6 ft) with inline module
• Compatibility: Plug-and-play compatibility with Windows and macOS; optimized for unified communications
• Key Switch Manufacturer: N/A (no mechanical key switches)

Common repair-relevant faults include no audio or microphone not detected (often caused by a muted inline control, incorrect OS settings, or a faulty USB port/cable) and intermittent sound caused by cable damage. Diagnose by checking the mute LED and inline controls, verifying host audio device selection and drivers, testing the headset on another USB port or computer, and visually/physically inspecting the cable and USB connector for wear or breaks.

For additional troubleshooting help, visit: https://support.logi.com/hc/en-us/articl... - Logitech Support article for USB Headset Stereo H570e

Refer to Logitech’s regional warranty page for length and terms; warranty coverage varies by region and purchase channel.

• https://support.logi.com/hc/en-us/articl...
• https://www.amazon.com/Logitech-Headphon...

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