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Logitech H340 Microphone not working |
Background
The Logitech USB Headset H340 is a lightweight, wired USB on-ear headset designed for clear calls and everyday listening. It features digital stereo sound and a noise-canceling boom microphone that helps reduce background noise for better voice clarity. With a plug-and-play USB-A connection and an adjustable headband with soft foam ear cushions, it’s built for comfort and simplicity. The rotating mic boom can be positioned for speaking or moved out of the way when not in use.
Identification
The Logitech USB Headset H340 can be identified by the model number ("M/N") A-00044 (or part numbers, "P/N") 981-000474, 981-000475, 981-000476, 981-000477, 981-000478, 981-000500, 981-000507, 981-000508, 981-000509, 981-000714, 997-000359 depending on region, vendor, and color. The model and part numbers can be found on a small compliance label attached to the USB cable near the USB-A plug. The device's serial number is also listed here, labeled "S/N."
Specifications
- Connection: USB-A (wired, plug-and-play)
- Audio Output: Digital stereo sound
- Microphone: Noise-canceling, rotating boom
- Design: Lightweight, adjustable headband with foam on-ear cushions
- Compatibility: Works with Windows, macOS, and ChromeOS via USB-A
- Software: Uses native OS USB audio drivers; no additional software required
- Controls: No inline controls; adjust volume/mute through the computer
- Color: Black
- Warranty: 2-year limited hardware warranty
- Part Number: 981-000507
Troubleshooting
If the headset isn’t detected, try a different USB-A port, avoid USB hubs, and confirm it’s selected as the default input/output device in your OS settings. For mic issues, ensure the boom is positioned close to your mouth, check input levels and privacy permissions, and test on another computer to isolate the problem. Rebooting and updating your OS’s audio drivers can also resolve recognition or audio quality issues.
For additional troubleshooting help, visit: For setup help, FAQs, and contact options, visit Logitech Support at https://support.logi.com/
Additional Information
Warranty Info
Logitech provides a 2-year limited hardware warranty; terms and claim instructions vary by region and require proof of purchase.