Logitech MX Ergo S Advanced Wireless Trackball Repair

The MX Ergo S Advanced Wireless Trackball is an ergonomic, tilt-adjustable trackball mouse designed for reduced forearm movement and extended comfort. It features a 20-degree tilt angle, six customizable buttons, quiet-click buttons, and fast USB-C charging for long usage between charges. The shell is produced using recycled plastics and a durable matte finish intended for long-term daily use. Certified by ergonomists, the device emphasizes precision control while minimizing arm motion.

The Logitech MX Ergo S Advanced Wireless Trackball can be identified by the model number (M/N CU0021). The model label is on the underside of the device. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Ergonomic adjustable trackball (tilt up to 20°)
• Model / SKU / MPN: MX Ergo S - Graphite — SKU/MPN 910-007259; MX Ergo S Plus — SKU/MPN 910-007247
• Buttons: 6 customizable buttons (programmable via Logi Options+)
• Primary Button Switches: Quiet-click mechanism (Logitech design; manufacturer not disclosed)
• Connectivity: Wireless (multi-device pairing via wireless radio/Bluetooth and USB receiver support)
• Charging: USB-C quick charging (USB-C cable not included as listed on product page)
• Materials: Made with recycled plastics and durable matte finish for long-term use
• Certification: Ergonomist-certified design (20° tilt for reduced forearm strain)
• Box Contents (as listed): MX Ergo S device; documentation (note: USB-C cable listed as not included on product page)
• Price Range (MSRP): USD 99.99–119.99 (varies by model/offer)

Common repair-relevant faults include ball jamming or erratic tracking from dirt/debris (diagnose by removing and cleaning the ball and optical sensors), failing/unstable button clicks (diagnose by testing button response in software and checking switch contacts), and charging/USB-C connector problems (diagnose by testing with a known-good USB-C cable and inspecting the port for debris or damage).

For additional troubleshooting help, visit: Visit https://support.logi.com for downloads, software (Logi Options+), and product support.

Warranty varies by region; check Logitech's warranty page linked from the product support site for region-specific terms.

• https://www.logitech.com/en-us/shop/p/mx...
• https://support.logi.com/hc/en-us/articl...