Logitech Logi Zone True Wireless Repair

The Logi Zone True Wireless are business-focused, true-wireless earbuds designed for hybrid work and on-the-go calls. They use durable polymer housings and a reinforced charging case to withstand daily pocket and bag use, and feature active noise cancellation, transparency mode, and multi-microphone beamforming for clear voice capture. The earbuds support in‑ear detection and are configurable through the Logi Tune app, which also provides firmware updates and EQ adjustments.

The Logitech Logi Zone True Wireless can be identified by the model number (M/N B00036). The model label is inside the case lid or on the underside of the case. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: True wireless in-ear earbuds with dedicated charging case
• Drivers: Dynamic drivers (manufacturer does not disclose exact driver diameter on product page)
• Connectivity: Bluetooth (modern LE implementation with multipoint pairing); supports SBC and AAC codecs
• Microphones: Multi-microphone beamforming array with noise reduction algorithms optimized for voice calls
• Active Noise Cancellation: Hybrid ANC with Transparency / TalkThru modes; adjustable in Logi Tune
• Battery: Rechargeable lithium-ion: per-earbud runtime up to several hours (varies by ANC/settings); total runtime extended by charging case
• Charging: USB-C charging on the case; fast-charge capability supported via the case (see product page for exact charging rates)
• Sensors: In‑ear detection (auto-pause/play) and proximity sensors (configurable in Logi Tune)
• Materials & Durability: Durable polymer housings with reinforced case construction designed for daily use; splash resistance for everyday sweat and light moisture (see product page for exact rating)
• Software: Configurable with Logi Tune app for EQ, ANC/TalkThru, firmware updates, and device settings

Common repair-relevant faults include charging failures (dirty or damaged contacts in the case), one earbud not connecting (pairing or firmware mismatch), and reduced battery runtime (degraded battery cells). Diagnostic steps: clean and inspect charging contacts, perform a factory reset and firmware update via Logi Tune, and measure battery voltage or runtime to confirm cell degradation prior to replacement.

For additional troubleshooting help, visit: Visit support.logi.com for product documentation, firmware, and Logi Tune downloads.

Limited hardware warranty varies by region (typically 1 year in some regions); check Logitech support for region-specific terms.

• https://www.logitech.com/en-us/products/...
• https://support.logi.com/hc/en-us/articl...