Logitech H390 USB HEADSET Repair

The Logitech H390 USB Headset is a wired USB headset designed for voice calls, webinars, and classroom or office deployments. It uses durable ABS plastic construction with a padded, adjustable headband and leatherette ear pads for extended comfort and longevity. Key features include a noise-cancelling boom microphone, in-line volume and mute controls, and plug-and-play USB-A connectivity for broad OS compatibility.

The Logitech H390 USB HEADSET can be identified by the model number (M/N A00086). The model label is on packaging and product labels. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Product Name: Logitech H390 USB Headset
• Model / SKU: H390 / 981-001575
• Connectivity: USB-A (plug-and-play, USB 2.0) cable connection
• Microphone: Noise-cancelling boom microphone, adjustable/rotatable; flip-to-mute via inline control
• Inline Controls: Volume up/down and mute switch integrated on the cable housing
• Cable Length: Approximately 2 m (6.5 ft) PVC-jacketed cable
• Ear Cushions: Leatherette-padded on-ear cushions; padded adjustable headband
• Compatibility: Windows, macOS, Chrome OS — plug-and-play without drivers for basic audio and mic functions
• Packaging: Bulk 10-pack intended for business/education deployments (identical units individually labeled)
• Housing Materials: Durable ABS plastic construction with metal-reinforced internal headband components (where applicable)

Common repair-relevant faults include cable breaks/intermittent audio at the strain relief, failed inline controls, worn ear pads, and microphone failure. Diagnose by testing the headset on multiple USB ports or systems, performing a wiggle test along the cable and near the inline module, visually inspecting the cable and strain relief, and opening the earcup/inline module to check solder joints and continuity with a multimeter.

For additional troubleshooting help, visit: For setup, drivers, and support articles visit Logitech Support: https://support.logi.com/hc/en-us/articl...

Limited hardware warranty (typically 1 year; terms vary by region). Contact Logitech support or reseller for warranty claims.

• https://www.logitech.com/en-us/shop/p/h3...
• https://support.logi.com/hc/en-us/articl...