Logitech G231 Prodigy Gaming headset Repair

The Logitech G231 Prodigy is an entry-level wired gaming headset designed for comfort and clear stereo audio reproduction. It uses 40 mm neodymium drivers and sports breathable, sports-mesh fabric earpads for long sessions. The headset is built from durable materials including a reinforced adjustable headband and robust cable strain reliefs to withstand daily use. Key features include an adjustable (flip-to-mute) boom microphone and a 3.5 mm connector for cross-platform compatibility.

The Logitech G231 Prodigy Gaming headset can be identified by its model number (M/N A-00060). The model label is on the underside product label. The device’s serial number (S/N) appears nearby on the same label.

• Form Factor: Wired over-ear stereo gaming headset (fabric earpads)
• Drivers: 40 mm neodymium drivers
• Frequency Response: 20 Hz – 20 kHz (headphones)
• Impedance: 32 Ω
• Sensitivity: Approx. 90 dB SPL ±3 dB
• Microphone: Unidirectional noise-reducing boom mic with flip-to-mute capability (omnidirectional element for voice capture)
• Connectivity: 3.5 mm audio connector (single 3.5 mm for console/mobile; PC Y-split 2×3.5 mm adapter included in some bundles)
• Cable: Fixed cable, approx. 1.8 m (with in-line cable strain relief)
• Weight: Approx. 236 g (without cable)
• Materials: Adjustable headband with reinforced internal band, plastic and metal frame components, breathable sports-mesh fabric earpads

Common repair-relevant faults include cable damage (intermittent audio or one-sided sound), failed speaker elements, and microphone connection or mute-switch failure. Diagnose by testing the headset on multiple devices, inspecting the cable and connector for breaks, checking continuity with a multimeter, and verifying mic operation using another input or device.

For additional troubleshooting help, visit: See support.logi.com for product help and contact options specific to the G231 Prodigy.

Logitech typically provides a limited hardware warranty (commonly 1 year) — check regional warranty terms on the Logitech support site.

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