Lenovo 14e Chromebook Repair

If you are experiencing difficulty with your Chromebook battery or keyboard, see the linked guides to help diagnose and solve some potential common problems.

The Lenovo 14e Chromebook is a laptop released on May 21st, 2019 specifically with a focus on being an educational device. It is a fully functional laptop running on Chrome OS with access to a wide variety of apps, as well as optionally having a touch screen with angled viewing. It contains access to the internet as well as bluetooth capabilities.

The Lenovo 14e Chromebook had 3 generations, with the newest being Gen 3 released in 2023. The main changes amongst generations tended to be mostly some minor cosmetic changes, along with some improvements in things like processors and graphics.

The Lenovo 14e Chromebook was fairly standard and functioned well for its time. It received high praises when it came to its durability, its adequate processor, and its impressive keyboard feeling. The Lenovo 14e had little issues, needing no recalls or mass repairs. Most issues with the Lenovo Chromebook were resolved with simply updating the driver.

The Lenovo 14e Chromebook has a light grey frame with a wide screen. You can also find a full keyboard equipped with functional buttons like sound and brightness controls as well as a trackpad, headphone jack, charger port, micro-SD card reader, Kensington lock slot, and 2xUSB-3.1 ports. The model number and serial number can be located on the underside of the device, on a sticker, which can be used to identify the device. This can also be done through the device settings, in the settings app.

Size : 12.91" x 8.85" x 0.69" / 328 x 225 x 17.7 (mm)

Display : 14.0” FHD (1920x1080) anti-glare, 220 nits

Color : Mineral Grey

Weight : 1.48kg (3.17lbs)

Processor : AMD A4 or A6 processor

Operating System : Google Chrome, Chrome OS

Touchscreen : Optional

Graphics : AMD Radeon R4 graphics in processor

Memory : 4GB or 8GB DDR4-1666 (Soldered)

Storage : 32 GB or 64 GB eMMC

Audio : 2x 2W Stereo speakers , Array Microphone

Battery : Up to 10 hours , (57Wh)

Power Adapter : 45W USB-C

Camera : 720p

Keyboard : Spill resistant with anti-pry key caps

Connectivity :

I/O Ports : 2x USB-C 3.0, 2x USB 3.0, Audio combo jack, microSD card reader, security keyhole

WLAN + Bluetooth : Qualcomm QCA6174A 11ac, 2x2 + BT4.2

Docking : Compatible with USB 3.0 and USB-C docking solutions

Durability :

Meets military specification testing

Reinforced ports and hinges

Drop-resistant up to 29.5” / 75cm

Water-resistant keyboard (with mechanically anchored keys)

Chromebook Wiki 

Lenovo 

Lenovo 14e Chromebook Manual