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Why is my graphics card not going up from 371 mhz |
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Background
HP ZBook 15u G6 is a laptop released around early 2017. It was classified at the time as the "World's Thinnest Laptop". The laptop was one of the sixth generation models of the ZBook series. It was made to be a balance of portability and work power. At the time of release, it was prices roughly around $2,175-$4,000. There currently isn't a public record of how much laptops were sold as of today.
The laptop was marketed as an entry-level machine was geared towards professionals such as engineers, financial analysts, or designers who need a mobile workstation. The HP ZBook 15u G6 retired the G5 model around mid 2019. Currently as of 2026, the HP ZBook 15U G6 was discontinued in mid 2020 with the rollout of the ZBook Firefly series.
The laptop has the option of an 8 generation Intel Core i5 or i7 processor and an Intel UHD Graphics 620 card. Some of the options can come with an AMD Radeon Pro WX 3200 graphics processor as well. The display, memory, storage, and other features differ in configurations.
Source:
HP Maintenance and Service Guide
Identification
The HP ZBook 15u G6 exterior is mostly aluminum; it has a touchpad, a pointing stick on the keyboard, and two pointing stick buttons. Its measurements are around 370.6 x 251 x 18.6 mm for it's width, depth, and height.
There is also a service tag on the bottom of the laptop. It shows the product's name and product number to ensure that it's the right model before going through with the repairs. Looking at the size of the screen, as well as any processor won't help when trying to tell the difference from similar ZBook models.
Source:
HP Maintenance and Service Guide
Technical Specifications
Hardware
- Display:
- FHD (1920x1080) Anti-Glare15.6 in 250 nits
- FHD (1920x1080) Anti-Glare 15.6 in 400 nits
- FHD (1920x1080) One-Cell Touch15.6 in 250 nits
- FHD (1920x1080) One-Cell Touch15.6 in 700 nits
- Processor:
- Intel Core i5-8265U (Optional)
- Intel Core i7-8365U (Optional)
- Intel Core i7-8565U (Optional)
- Intel Core i7-8665U (Optional)
- Memory:
- Up to 32GB DDR4
- Up to 64GB DDR4 (Optional)
- OS:
- Windows 10 Home
- Windows 10 Pro (Optional)
- Graphics:
- Intel UHD Graphics 620
- AMD Radeon Pro WX 3200 (Optional)
- Storage:
- 128 GB PCIe Gen 3x2
- 256 GB PCIe Gen 3x4 NVMe TLC
- 256 GB/512 GB Self-Encrypting SED Options
- 512 GB Intel Optane H10 combined storage
- Battery: 3 cell 56 Wh lithium-ion
- Ports:
- USB-A 3.2 Gen 1 (5 Gbps)
- USB-C 3.2 Gen 1 (5 Gbps)
- HDMI 1.4b
- One docking connector
- Power connector
- RJ-45 Ethernet
- Bluetooth 5.0 port
- 3.5 mm combo Audio Jack
- SmartCard Reader
- Weight: 1.77kg (varies in configuration)
Source: HP Maintenance Guide, Flixcar, Shi, LaptopMedia
