HP EliteBook Folio G1 Repair

If you are having issues with the HP EliteBook Folio G1 Screen Freezing, please refer to this troubleshooting page.

If you are having issues with the HP EliteBook Folio G1 Cursor is Frozen or Not Moving, please refer to this troubleshooting page.

If you are having issues with the HP EliteBook Folio G1 Not Powering On, please refer to this troubleshooting page.

The HP EliteBook Folio G1 was a business laptop released in 2016 as a part of HP’s premium EliteBook line. It was designed as a competitor to Apple’s MacBook Air, focusing on being thin, lightweight, and ultraportable while still keeping business features.

The HP EliteBook Folio G1 featured a 12.5-inch display available in Full HD or 4K touch options, Intel's 6th generation Intel® Core™ m processors in a fanless design, and 8 GB of soldered RAM with solid-state storage up to 512 GB. Weighing just over 2 pounds and measuring 12.44 mm thick, it was built from a durable aluminum chassis while still being extremely portable.

The EliteBook Folio G1 was replaced by newer EliteBook models in the following years, as HP continued to refine its ultraportable business lineup.

As an ultraportable business laptop, the HP EliteBook Folio G1 can be identified by its compact size, lightweight design, and silver aluminum chassis housing its components.

Dimensions

• Height: 12.4 mm
• Width: 292 mm
• Depth: 209 mm
• Weight: 34.53 oz

Processors

6th generation Intel® Core™ m processors:

• m7-6Y75
• m5-6Y57
• m5-6Y54
• m3-6Y30

Chipset Intel Premium PCH-LP; integrated with processor

Graphics

Intel HD Graphics 515

• Panels 31.75-cm (12.5-in), eDP1.3, UltraSlim
• Full high-definition (FHD), AntiGlare (AG), UVWA (1920×1080), non-touch display, 300 nits
• Full high-definition (FHD), UVWA (1920×1080), non-touch display, 300 nits
• Full high-definition (FHD), UVWA (1920×1080), non-touch display, IR, 300 nits
• Full high-definition (FHD), UVWA (1920×1080), touch display, 300 nits
• Full high-definition (FHD), UVWA (1920×1080), touch display, IR, 300 nits
• Quad high-definition (UHD), UVWA (3840×2160), touch display, 400 nits
• Quad high-definition (UHD), UVWA (3840×2160), IR, touch display, 400 nits

Memory

• On-board (soldered) memory; not user-upgradable
• LPDDR3, 1866 MHz, dual channel support
• Supports up to 8 GB of system RAM

Primary storage

• Supports M.2 SSD SS 2280
• Supports the following M.2 SSDs:
  • 512-GB, SATA-3, TLC
  • 360-GB, SATA-3, TLC
  • 256-GB, MLC, PCIe
  • 256-GB, SATA-3, OPAL2, MLC
  • 256-GB, SATA-3, SED, OPAL2, TLC (not available for Special Edition models)
  • 240-GB, SATA-3, MLC
  • 128-GB, SATA-3, TLC

Audio and video

• Two stereo speakers, Bang & Olufsen
• HD audio with DTS Studio Sound
• Integrated 720p webcam
• IR camera (supports IR facial recognition with Windows 10)
• Integrated dual-array microphone

Ethernet

• Ethernet available from docking stations; no direct Ethernet support

Wireless

• WLAN
  • Integrated wireless local area network (WLAN) options by way of M.2 wireless module
  • Two WLAN antennas built into display assembly
  • Bluetooth Disabled IOPT
  • Support for the following WLAN format:
    • Intel Dual Band Wireless-AC 8260 (8260D2W)
• WPAN
• Bluetooth 4.2

Input/output

• (2) USB-C ports (Guest Protocol - USB 3.1, DP, PD, Thunderbolt)
• Headphone/Microphone Combo

Docking

• HP ZBook 65/150/200 W Thunderbolt 3 Dock

Keyboard/pointing

• Keyboard
• Dura keys, backlit
• ClickPad
• Gestures enabled by default
• Taps enabled by default
• On/off LED

Power requirements

• AC adapter
• 45-W HP Smart AC adapter non-PFC USB-C
• Power cord
• Duck head power cord with 2-prong adapter (South Korea uses 3-pin duck head)
• Battery
• 4-cell, 38-Whr, 5.0 Ahr long life polymer battery

Security

• Trusted Platform Module (TPM) 2.0 (Infineon, soldered down)
• Drive encryption pre-boot (password)
• Power-on authentication (password)

Operating system 

• Preinstalled
• Windows 10 Home 64 Plus
• Windows 10 Home 64 Plus Single Language
• Windows 10 Home 64 Chinese Market – CPPP
• Windows 10 Home 64 Chinese Market – CPPP - Plus
• Windows 10 Pro 64
• Windows 10 Pro 64 Downgrade Windows 7 32-bit
• Windows 10 Pro 64 Downgrade Windows 7 32-bit Volume License
• 2 Chapter 1 Product description
• Category Description
• Windows 10 Pro 64 Downgrade Windows 7 32-bit StF MSNA - Plus
• Windows 10 Pro 64 Downgrade Windows 7 64-bit
• Windows 10 Pro 64 Downgrade Windows 7 64-bit Volume License
• Windows 10 Pro 64 Downgrade Windows 7 64-bit StF MSNA - Plus
• FreeDOS 2.0
• Restore media–DRDVD/SRDVD
• Windows 7
• DRDVD Windows 10
• DRUSB Windows 10
• Restore media–OSDVD
• Windows 7 Pro 32 Service Pack 1
• Windows 7 Pro 64 Service Pack 1
• Windows 10 Pro 64
• Certified
• Microsoft WHQL: Windows 10 64
• Web-only support
• Windows 10 Enterprise 64
• Windows 10 Enterprise 64 LTSB 1507
• Windows 8.1 Pro 64
• Windows 8.1 Enterprise 64
• Windows 7 Pro 64
• Windows 7 Enterprise 64

Serviceability

• End user replaceable parts:
  • AC adapter

Source: Manual

Manufacturer Support Page

Product Manual

NotebookCheck