HP EliteBook 8470p Repair

For common troubleshooting questions and solutions with your HP EliteBook 8470p, please check out the troubleshooting guide, HP EliteBook 8470p Troubleshooting.

The aluminum laptop is 31.8mm x 338mm x 231.3mm, or 13.31in x 9.11in in dimensions, and weighs 4.95 pounds with an optical drive included. The laptop can be distinguished by a series of clips on the backside of the machine which should have red inlays.

The HP EliteBook 8470p is a fourth generation model of the original HP EliteBook. It was release was announced back in May 9, 2012. It is sold including the Windows 7 OS.

Two DDR3L 8GB slots are installed for a total of 16 GB of data available. It contains an Intel QM77 chip, has a 14’’ LED screen that can display in HD and an AMD FirePro M2000 mobile work station card for the graphics. It can produce HD audio, contains a microphone, and also has a camera with which you can take pictures and video call. For controls, you can use the given mousepad, or the point stick and point stick buttons.

CPU:

• 3rd Generation Intel Core i7-3720QM (2.60 GHz, 6MB L3 cache, 45 W, 4 cores)
  • Up to 3.60 GHz with Intel Turbo Boost Technology
• 3rd Generation Intel Core i7-3610QM (2.30 GHz, 6MB L3 cache, 45 W, 4 cores)
  • Up to 3.30 GHz with Intel Turbo Boost Technology
• 3rd Generation Intel Core i7-3520M (2.90 GHz, 4MB L3 cache, 35 W, 2 cores)
  • Up to 3.60 GHz with Intel Turbo Boost Technology
• 3rd Generation Intel Core i5-3360M (2.80 GHz, 3MB L3 cache, 35 W, 2 cores)
  • Up to 3.50 GHz with Intel Turbo Boost Technology
• 3rd Generation Intel Core i5-3320M (2.60 GHz, 3MB L3 cache, 35 W, 2 cores)
  • Up to 3.30 GHz with Intel Turbo Boost Technology
• 3rd Generation Intel Core i5-3210M (2.50 GHz, 3MB L3 cache, 35 W, 2 cores)
  • Up to 3.10 GHz with Intel Turbo Boost Technology

Chipset:

• Mobile Intel QM77 Express (vPro support))

RAM:

Standard

• DDR3 PC3-12800 SDRAM (1600 MHz)
• Two SODIMM slots supporting dual-channel memory
• Standard memory up to 8192MB (2GB, 4GB, and 8GB SODIMMs)

Maximum

• Upgradeable to 16384MB with optional 8192MB SODIMMs in slots 1 and 2

Dual-channel

• Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots

Hard drive:

• 320/500/750GB 7200 rpm SMART SATA II
• 500GB 7200 rpm SMART SATA II self encrypting drive

HP 3D DriveGuard (Windows only)

• The hard drive is mounted directly to the notebook frame, reducing the transmission of shock to the hard drive.

Solid State Drive

• SATA 6 Gb/s 128GB Solid State
• SATA 6 Gb/s 256 GB SED Solid State

Display Size:

Dimensions (W x H): 32.4 x 19.2 cm (12.74 x 7.56 in)

Diagonal size: 35.6 cm (14.0 in)

Optical Drive:

Fixed 12.7 mm (0.5 in) SATA optical drive

• Blu-ray ROM DVD+/-RW SuperMulti DL drive
• DVD+/-RW SuperMulti DL drive
• DVD-ROM drive

Second hard drive

• 500GB 7200 rpm SMART SATA II hard drive
• Weight saver

Graphics Card:

Integrated

• Intel HD Graphics 4000

Discrete

• AMD Radeon HD 7570M, with 1GB dedicated GDDR5 video memory

Battery:

HP 9-cell (100 WHr) Lithium-Ion primary battery

HP 6-cell (62 WHr) Lithium-Ion primary battery

HP 6-cell (55 WHr) long life primary battery

HP 3-cell (31 WHr) Lithium-Ion primary battery

Optional HP BB09 Ultra Extended Life notebook battery (secondary battery)

Optional HP ST09 Extended Life notebook battery (travel battery) (secondary battery)

I/O Ports:

• VGA - One
• DisplayPort - One (UMA: v1.1a; discrete: v1.2)
• Stereo microphone port - One
• Stereo headphone port - One
• Power connector - One
• Secondary battery connector - One
• Docking connector - One
• RJ-45 (Ethernet) - One
• RJ-11 (Modem)- One
• 1394a - One
• USB 3.0 - Two
• USB 2.0 charging port - One
• eSATA/USB 2.0 combo port - One

Dimensions (w x d x h) (at front):

33.8 x 23.1 x 3.4 cm (13.31 x 9.11 x 1.34 in)

Weight:

• Starting at 2.07 kg (4.56 lb) without optical drive
• Starting at 2.25 kg (4.95 lb) with DVD-ROM drive

Information from: https://support.hp.com/us-en/document/c0...

HP Elitebook 8470p Specifications

HP Elitebook 8470p Full Manual

HP Customer Support