crwdns2931319:0crwdne2931319:0 HP Chromebook x360 14a-ca0000

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Get essential information you need to repair your HP Chromebook x360 14a-ca0000 series convertible laptop yourself. Here you can find repair guides, manuals, troubleshooting and fixing help as well as many other useful resources for HP Chromebook x360 14a.

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== ***Background*** ==

Introduction:

The HP Chromebook x360 14a is a convertible laptop, which can be used as a tablet or alternatively a laptop. “x360” stands for its 14 inch screen’s capability to be flipped back, turning into a tablet. Chromebooks have been very popular for the last decade but HP offers a less expensive version such as this laptop. The device offers all the features of browsing the internet, working with emails and using google docs for word processing and other functions of Google’s Chrome’s OS.

History:

The HP Chromebook 14a was made by HP and was first released on February 28, 2020 as a Consumer focused device powered by an Intel Pentium Silver N5000 with a base clock speed of 1.1 GHz. The producers called the Chromebook by its code name “booglet” which is used “to build recovery media for your Chromebook or to create a custom build of ChromiumOS”. (Chromebook.wiki, n.d.)

Performance:

The Chromebook x360 14a has RAM memory of 4GB and eMMC storage of 64GB. This is not great memory volume for something called a laptop but it is enough for performing cloud based tasks for which Chrome OS is famous. HP Chromebook x360 14 series laptops come with different CPUs such as Intel Pentium Silver N5000, Intel Celeron™ N4020, Intel® Pentium™ Silver N5030.

Usage:

The HP Chromebook x360 14a is often used for school purposes due to its ease of handling because of its lightweight (1.5 kg/ 3.30 lb). The users have reported several issues with this computer including low-resolution display, occasional freezing of touchpad, weak speaker quality, glare due to low brightness, poor webcam performance during video calls, USB hub or dongle necessary for multiple wired peripherals and difficulty to service. (Tozzi et al., 2022) (Reigns, 2025) (Cuevas, 2021).

== ***Identification*** ==

The HP Chromebook x360 14 has various color themes. Most of them are silver in color. It has a silver keyboard deck and top shell. The Chromebook can be identified by the HP logo attached to the outer shell behind the screen; it is also present on the bottom chin of the display.

On both sides of the keyboard, there is a speaker. The laptop sits onto long rubber feet to avoid any damage like scratching on the surface. The device is plastic on the bottom, but the outer shell of the display is metallic. The display is solid, hardly can receive fingerprints or nail scratches.

The display can rotate 360 degrees turning it into a tablet, which is why it is x360.

The HP Chromebook x360 14a laptop comes in a box together with the following items:

* 45W USB-C power adapter and cord (the battery charging cord is light and small which makes it easy to carry.)
* Manuals and documentation

== ***Technical Specifications*** ==

***Product Name:***

* HP Chromebook x360 14a
* Model number: 14a-ca0xxx
* CTO model number: 14at-ca000

***Processor:***

* Intel® Pentium™ Silver N5030 (1.1 GHz [turbo up to 3.1 GHz] processor (quad core, 2400 MHz front side bus
* (FSB), 4 MB L2 cache, 6 W)
* Intel Pentium N5000 1.1 GHz (turbo up to 2.7 GHz) processor (quad core, 2400 MHz FSB, 4 MB L2 cache, 6 W)
* Intel Celeron™ N4020 1.1 GHz (turbo up to 2.8 GHz) processor (dual core, 2400 MHz FSB, 4 MB L2 cache, 6 W)
* Intel Celeron N4000 1.1 GHz (turbo up to 2.6 GHz) processor (dual core, 2400 MHz FSB, 4 MB L2 cache, 6 W)

***Chipset:***

* Intel integrated soldered on circuit (SoC)

***Graphics:***

 ***Internal graphics:***

*  Intel UHD Graphics 605 on computer models equipped with an Intel Pentium processor
*  Intel UHD Graphics 600 on computer models equipped with an Intel Celeron processor

***Display:***

* 35.6 cm (14.0 in), liquid crystal display (LCD), full high-definition (FHD) (1920×1080) antiglare, white light emitting diode (WLED), UWVA, 45% NTSC, eDP, slim, touchscreen display with narrow bezel; typical brightness: 250 nits
* 35.6 cm (14.0 in), LCD, high-definition (HD) (1366×768) BrightView, WLED, SVA, 45% NTSC, slim, touchscreen display with narrow bezel; typical brightness: 220 nits

***Memory:***

* LPDDR4-2400, 1.1 V dual-channel support
* Support for 8 GB (512 MB × 32 MB × 4 pieces) and 4 GB (256 MB × 32 MB × 4 pieces) configurations

***Primary Storage:***

* Embedded multimedia controller (eMMC) 128 GB and 64 GB MMC v5.0
* eMMC 32 GB MO-276 MMC v5.0

***Audio and Video:***

* Dual speakers
* HP HD camera: 1-piece, fixed, integrated into display assembly
* 720p by 30 frames per second
* Dual digital microphones with appropriate echo-cancellation, noise-suppression software
* Google Assistant support

***Wireless:***

* Wireless Local Area Network (WLAN)
*  Intel 9560 ac 2×2 MU-MIMO + Bluetooth® 5 M.2 non-vPro® CNVi WW with 2 antennas
*  Realtek RTL8822CE ac 2×2 + Bluetooth 5.0 M.2 2230 WW

***Media card reader:***

*  Supports HP MultiFormat microSD™ media card reader
*  Push-push insertion/removal

***Ports:***

* Audio-out (headphone)/audio-in (microphone) combo jack
*  USB 3.2 Generation 1 Type–A
*  USB 3.2 Generation 1 Type–C® (2)

***Keyboard/pointing devices:***

* Standard, island-style, notebook, backlit keyboard in ceramic white finish (3-coat paint) with Clickpad
* Island-style keyboard in darker light teal finish with Clickpad
* Island-style, backlit keyboard in jet black finish (3-coat paint) with Clickpad with Image Sensor
* Island-style keyboard in jet black finish with Clickpad
* Standard, island-style, notebook, keyboard in snow white finish with Clickpad

***Power Requirements:***

* ***2 cell, 47 Whr, HP Long Life battery***
* ***45 watt, non-PFC, standard USB Type–C® straight AC adapter***
* ***Power cord:***
** C5, 1.0 m
** Conventional with sticker

***Sensors:***

* Accelerometer
* Gyroscope

***Security:***

* H1 Secure Microcontroller

***Operating system:***

* Google® Chrome™ 64

     ***Serviceability:***

* ***End user replaceable part:*** AC adapter

***Dimensions:***

* Width: 326 mm (12.84 in)
* Depth: 220 mm (8.66 in)
* Height (front to back):  18 mm (0.71 in)

***Weight:***

*  1.5 kg (3.30 lb)

***Input power (Operating voltage and current):***

* 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A – 45 W USB-C
* 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A – 45 W USB-C
* 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A / 15 V dc @ 3 A / 20 V dc @ 2.25 A – 45 W USB-C
* 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A – 65 W USB-C
* 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A – 65 W USB-C
* 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc @ 5 A / 20 V dc @ 4.5 A – 90 W USB-C
* 19.5 V dc @ 2.31 A – 45 W
* 19.5 V dc @ 3.33 A – 65 W
* 19.5 V dc @ 4.62 A – 90 W
* 19.5 V dc @ 6.15 A – 120 W
* 19.5 V dc @ 6.9 A – 135 W
* 19.5 V dc @ 7.70 A – 150 W
* 19.5 V dc @ 10.3 A – 200 W
* 19.5 V dc @ 11.8 A – 230 W
* 19.5 V dc @ 16.92 A – 330 W

***Temperature:***

* Operating:  5°C to 35°C ( 41°F to 95°F)
* Nonoperating: –20°C to 60°C (–4°F to 140°F)

***Relative humidity (non condensing):***

* Operating:  10% to 90%
* Nonoperating:  5% to 95%

     ***Maximum altitude (unpressurized):***

* Operating: –15 m to 3,048 m (–50 ft to 10,000 ft)
* Nonoperating: –15 m to 12,192 m (–50 ft to 40,000 ft)

***Display specifications:***

* Active diagonal size:  35.6 cm (14.0 in)
* Resolution:
** 1920 × 1080 (FHD)
** 3840 × 2160 (UHD)
*  Surface treatment:
**  Antiglare (FHD, UHD panels)
** Brightview (OLED panel)
* Brightness:
** 250 nits (FHD, 45% NTSC panel)
** 300 nits (FHD, 72% NTSC/100% sRGB panels)
** 400 nits (UHD panel)
* Viewing angle:  UWVA
* Backlight:
**  WLED
** AMOLED
* Display panel interface: eDP

Source: The HP Chromebook x360 14a series specification presented herein is a reproduction of the specifications given in the Laptop’s ++[link|https://h10032.www1.hp.com/ctg/Manual/c06901257.pdf|HP Maintenance and Service Guide|new_window=true]++.

== ***Additional Information*** ==

* ++[link|https://www.youtube.com/watch?v=RXQuVb8wU5Q|Removing & replacing parts for HP Chromebook x360 14a-ca0000|new_window=true]++ : This is a YouTube tutorial provided by HP’s official channel about how to repair and replace inner parts of the HP Chromebook
* ++[link|https://support.hp.com/ca-en/product/setup-user-guides/hp-chromebook-x360-14a-ca0000/36683232|HP Chromebook x360 14a-ca0000 - Setup and User Guides|new_window=true]++ : This is the page of the HP Support website which contains manuals of the  HP Chromebook x360 14a series
* ++[link|https://www.rtings.com/laptop/reviews/hp/chromebook-x360-14-2021|Tozzi, A., Dijamco, D. V., & Khong, Y. (2022, January 14). HP Chromebook x360 14 (2021) Review. RTINGS.com.|new_window=true]++ This is a nice review of the HP Chromebook x360 14 series that provides very interesting information about the device’s capabilities.
* ++[link|https://chromeunboxed.com/hp-chromebook-x360-14-g1-review-most-powerful-chromebook/|HP Chromebook x360 14 G1 Review: The World’s Most Powerful Chromebook [VIDEO].|new_window=true]++ Another interesting review of the Chromebook with a video presentation.

== ***References*** ==

Chromebook.wiki. (n.d.). ''HP Chromebook 14a''. Chromebook.wiki. https://chromebook.wiki/chromeosdevices/hpblooglet

Cuevas, Z. (2021, November 30). ''HP Chromebook x360 14a Review''. PCMag. Retrieved February 2, 2025, from https://www.pcmag.com/reviews/hp-chromebook-x360-14a

Reigns, D. (2025, January 27). ''HP Chromebook x360 14a Review''. About Chromebooks. Retrieved February 2, 2025, from https://www.aboutchromebooks.com/reviews/hp-chromebook/

Support, H. (n.d.). ''https://h10032.www1.hp.com/ctg/Manual/c06901257.pdf''. HP Support. https://support.hp.com/ca-en/product/setup-user-guides/hp-chromebook-x360-14a-ca0000/36683232

Tozzi, A., Dijamco, D. V., & Khong, Y. (2022, January 14). ''HP Chromebook x360 14 (2021) Review''. RTINGS.com. Retrieved February 2, 2025, from https://www.rtings.com/laptop/reviews/hp/chromebook-x360-14-2021

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HP Chromebook Part Locator C06938131

HP Chromebook User Guide C06830597

HP Chromebook M&S Guide C06901257

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