Dell Chromebook 11 Repair

The Dell Chromebook 11 3100 series launched in 2019 as part of Dell’s education-focused lineup. It is engineered to meet the needs of classroom and remote learning. This series has two main models: a standard clamshell and a 2-in-1 convertible. Both run on Chrome OS. They feature streamlined cloud workflows, automatic updates, and rapid boot times. These features help students and educators in active learning environments.

• The Dell Chromebook 11 3100 Standard comes with a rugged, non-touch 11.6-inch HD display. It has a spill-resistant keyboard and is built to resist drops and daily classroom impacts. This model focuses on reliability and battery life rather than top performance. Educational institutions prefer it for dependable student technology.
• The Dell Chromebook 11 3100 2-in-1 has a responsive touchscreen and a 360-degree hinge. Users can switch between laptop, tent, and tablet modes with ease. This flexibility supports interactive engagement and works with many media and learning apps.

Both variants include a reinforced chassis and rubberized edges for grip. Their internal components are easy to service. The 2-in-1 model adds a touchscreen and a convertible hinge, which set it apart.

Alternate names and identifiers: Dell Chromebook 3100, Dell Chromebook 11 (Model 3100), Dell Chromebook 3100 Education Series, Dell Chromebook 11 (CC11260), Dell Chromebook 11 (CC01260)

Common methods to identify what model you have:

• Look for the model label on the underside of the device (or near the hinge) — Dell typically prints the service tag and model code.
• Key visual cues:
  • If your unit has a touchscreen and can fold back into tablet mode, it’s likely the 3100 2-in-1 variant.
  • If it’s a standard clamshell and non-touch, it’s likely the 3100 version.
• Check port layout and hinge design: newer models may also have a slimmer chassis.

• Processor: Intel Celeron N150
• Operating System: ChromeOS
• Memory: 4–8 GB LPDDR4/LPDDR5
• Storage: 16–64 GB eMMC
• Graphics: Integrated Intel UHD Graphics
• Ports:
  • 2 × USB-C
  • 1–2 × USB-A 3.1 Gen 1
  • 1 × 3.5 mm audio combo jack
• Slots: 1 × Wedge-shaped lock slot
• Audio: Realtek ALC3204, stereo speakers
• Wireless: Wi-Fi 5 or Wi-Fi 6E, Bluetooth 5.0
• Battery: 3-cell, 42–45 Wh lithium-ion
• Power Adapter: 45–65W USB Type-C
• Chassis: Plastic, resin + elastomer; spill-resistant keyboard; reinforced edges
• Dimensions:
  • Height: 0.83–0.86 in (21.15–21.90 mm)
  • Width: 11.96 in (303.90 mm)
  • Depth: 8.19 in (207.90 mm)
  • Weight: 3.2–3.44 lb (1.45–1.56 kg)

Both the Chromebook 11 3100 2-in-1 and Chromebook 11 3100 Standard share these identical components with the exceptions of

• Display: 11.6″ HD (1366 × 768), touchscreen, convertible form-factor, anti-glare
• Hinge: 360-degree convertible hinge (laptop, tent, tablet modes)
• Battery: Up to 13 hours of battery life

• Display: 11.6-inch HD (1366×768) TN non-touch panel, anti-glare
• Hinge: Traditional clamshell
• Battery: Up to 14 hours of battery life

Sources: ⏎
https://www.dell.com/en-us/shop/dell-lap...

• Official Dell Chromebook 11 Support Page
• Order Parts for Chromebook 11 Model
• Chromebook Central Forum