Asus Zenbook 14 UX425 Repair

The Asus ZenBook 14 UX425, a model in ASUS’s ZenBook series, targeted primarily at professionals, students, and everyday users who need a reliable and portable device. Released on July 28, 2020, the ZenBook 14 UX425 came with features such as a compact and lightweight chassis, solid build quality, and a vibrant display, with prices generally starting around $800 or more. The UX425 was later succeeded by the ZenBook 14 UX435 series.

Hardware issues reported by users include overheating problems, issues with performance and durability (specifically with the screen hinges). Additionally, some users have experienced issues related to the battery, display quality, touchpad responsiveness, and keyboard functionality.

The Asus Zenbook 14 UX425 has dimensions of approximately 31.90 x 20.80 x 1.39 cm (12.56 x 8.19 x 0.55 inches). It can be distinguished from other laptops by its thin design, metallic finish, 14-inch display. The model number is typically located on the information label located under the laptop or at the back of the device. If you cannot find the label, you can also find the model number in your system settings by navigating to "This PC" > "System Properties". It comes in the colors Pine Grey and Lilac Mist, and the lid is made of aluminum with an off-center Asus logo surrounded by a circular metal pattern.

Physical

• Dimensions: 31.90 x 20.80 x 1.39 cm (12.56 x 8.19 x 0.55 inches)
• Weight: 2.49lbs
• Ports: 2x USB-C ports

Networking

• Wifi: Wi-Fi 6 (802.11ax)
• Bluetooth: Bluetooth® 5.2
• Phone Connection: Multiple Connection Methods
  • USB ports (USB-C or USB-A) for charging and data transfer
  • Bluetooth 5.2 or Wi-Fi 6 for syncing, file transfer, and hotspot functionality
• Compatible Mobile OS: Android 9+ and iOS 10+

Performance

• Processor: 11th Gen Intel Core i5 or i7
• Memory (RAM): 32GB
• Storage: 512GB SSD

Operating System

• Compatible OS: Windows 11

Display & Graphics

• Display: 14-inch IPS LCD
• Graphics: Integrated graphics that vary depending on the processor model:
  • Intel Core i7-1065G7 or i5-1035G1 (10th Gen): Intel Iris Plus Graphics or Intel UHD Graphics, respectively
  • Intel Core i7-1165G7 or i5-1135G7 (11th Gen): Comes with Intel Iris Xe Graphics

Battery

• Battery: Li-ion TYPE-C battery

Audio & Webcam

• Audio: Harman Kardon-certified stereo speakers, ASUS SonicMaster technology, enhanced by Smart Amp, dual-array microphone system for voice recognition
• Webcam: HD Infrared webcam

Optical Drive

• Optical Drive: Not Included

• ASUS Services is a site that contains various information on troubleshooting and various device fixes.

• This video shows how to disassemble and upgrade the laptop, this can be useful for various hardware issues.

• This video shows how to take apart and replace the display of the laptop, which can be a common issue when it comes to physical damage of laptops.